Subject Matter Expert

Abilis Solutions Corp.

  • Montreal, QC
  • Permanent
  • Full-time
  • 7 days ago
1) During pre-sales activities & RFP process:
  • Support the sales & marketing activities (attend various conferences and the CORIS® Symposium(s))
  • Contribute to RFI/RFP responses by identifying functional fits and gaps • Provide CORIS® product demos
  • Assist domain teams with understanding of RFP requirements
2) During the CORIS® implementation process:
  • Communicate with various stakeholders (within Abilis and within customer agency)
  • Contribute to COTS and high-level solution meetings
  • Serve as the primary CORIS and corrections expert in the COTS/Gap process
  • Facilitate communications to and from customer(s), raise flags to management when needed.
  • Provide training as needed to customer end users and/or trainers
  • Assist with data migration efforts, population of LOVs, and customer understanding of CORIS®
  • Assist customers with change management process
  • Support the UAT process by answering customer inquiries and performing triage of customer bugs
  • Support domain teams in the documentation of solutions to meet customer needs and identified gaps.
3) Within Abilis:
  • Support product initiatives, provide inputs, solution validation and promote product roadmap
  • Support internal teams by providing correctional and product expertise when needed
  • Assist in review of customer-initiated change requests
  • Respond to customer inquiries about CORIS functionality
  • Provide demos of product features to meet customer needs
  • Assist in the bug triage process

eQuest