
Manager, Commercial Support Services
- Burnaby, BC
- $90,000-120,000 per year
- Permanent
- Full-time
- Competitive compensation
- Comprehensive tuition financing and career-related training and development
- Company matching RRSP contributions
- Customizable flexible benefits options for you and your family
- We promote work-life balance through flexible scheduling and hours
- A progressive employee assistance program through LifeWorks
- Mental and physical wellness initiatives
- HUB Cares: we are a company that gives back and is active in the community
- Coach and support the team to achieve their highest performance potential and to deliver excellence in client experience
- Provide training and a positive work environment that attracts, retains, and motivates talent
- Conduct performance reviews and support employee career development
- Assist with developing, launching, and implementing consistent practices and procedures for the team
- Support HUB’s Commercial guidelines and best practices
- Maintain knowledge of carrier and product changes
- Optimize quality and volume of work
- Conduct regular audits and any corrective action required
- Previous operational management experience
- Enthusiastic people skills
- Exceptional teamwork capabilities
- Strong communication skills both written and verbal
- Leadership driven where you can stay calm under pressure while balancing critical decision-making
- Ability to time manage and prioritize tasks effectively
- We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
- We want you to be INNOVATIVE and open to sharing your ideas
- You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
- You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
- You work with a high degree of INTEGRITY and ACCOUNTABILITY