Customer Service Representative - Milwaukee Tool
- Vaughan, ON
- Permanent
- Full-time
Techtronic Industries Inc. | Milwaukee®
Full-Time | Permanent | Vaughan, ON (Canada)| E1Job Description:About TTI Canada
Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee® we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.POSITION DESCRIPTIONWe are looking for an enthusiastic and experienced individual to fill the role of Customer Service Representative at our Milwaukee Tool Factory Service Centre.The Customer Service Representative will be responsible for delivering best in class service to all our customers both internally and externally.A successful candidate will have intellectual curiosity, organization, enthusiasm, a team-player mentality, and a drive to win.What You Will DoDeliver best-in-class service to our customersPerform counter procedures including answering phones, placing orders, logging in tools, complete inventory counts, and assisting walk-in customer trafficMaintain monetary transactions, record maintenance, and assist with inventories as required.Prioritize in-branch repairsConduct warranty assessments and instant tool replacementsShowroom merchandising and stock replenishmentContinuously develop and maintain strong product knowledgeWhat You Will BringMust possess effective business communication skills, initiative, and organizational skillsOutgoing – excels in end-user engagement and conflict resolutionsStrong computer skillsStrong attention to detail and ability to stay organizedTeam-oriented and be capable of working independentlyExperience with electric tools is a strong assetHigh school diplomaWhat You Will GetCompetitive base salaryHealth Benefits Coverage, including Vision Care, and Dental Care,$500 yearly renewing Wellness Program, paid time off, and award-winning culture,Registered Retirement Savings Plan with Employer Matching Contributions,And much, much more!Visit our: , and todayDiversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.