Service Writer

Great West Equipment

  • Vernon, BC
  • Permanent
  • Full-time
  • 20 days ago
We are Nors. We are driven by progress: yours and ours. We strive to make everything work better every day. We deliver the services, solutions, and equipment needed to make your life and business more successful.Purpose:Improving life and business through outstanding service and equipment. Creating continuous value for all.Values:A common culture for a clear sense of identity.LEGACY HUMANISM AMBITION READINESS INTEGRITYNow we're looking to add a new member to our growing team: someone who is collaborative, hardworking, solution-focused, enjoys a fast-paced environment and thrives on continuous learning.You'll love working here…….As our Service Writer, you'll play an integral role in assisting the Service Department with customer service needs, opening and closing work orders, and providing administrative support to the service department including safety and billing.You'll fit right in with ……
  • “Service First”. It's our company slogan and you are driven to support external and internal customers with exceptional solutions in service. You'll recognize that our customers' livelihoods depend on the service they receive from our team.
  • Organization. We have adopted best practices when developing our systems and procedures and you'll become a champion for consistently staying in the lines. This is a detail-oriented position and you have already developed personal systems for organizing your work, ensuring you follow up, and you are a stickler for accuracy. You will open and close work orders in a timely manner and ensure that detail is job one.
  • Great Communicator. You are diligent about keeping open lines of communication with both the service and parts department when it comes to work orders and billing. You also keep customers informed and leverage insights to identify business opportunities and strategies
  • Tech savvy. You will be comfortable with learning new software, and you'll also have the ability to communicate with technicians and customers regarding parts and service.
What's in it for you……We're a growing business in an exciting industry. This is a full-time, permanent position. We offer a competitive compensation package, which includes full health and dental, plus a company sponsored RRSP plan. You're going to have an amazing feeling of fulfilment when your efforts drive us to become each customer's first choice for service, parts and equipment.How to Apply……Please apply through the career page of our website:

Great West Equipment