
Area Supplier Operational Management Lead
- Mississauga, ON
- Permanent
- Full-time
- Monitor service quality (OTD, Data Exchange, Visibility, etc) of Supplier across customers and modes (e.g. Truck, Rail, Barge) and act on non-compliance. Monitor service quality of Maersk (Allocations, Payment, integrations, etc) and act on non-compliance.
- Drive onboarding of current Suppliers to policies, tools and other operational items.
- Drive compliance from Suppliers to Maersk required standards as supplier portal, digital integrations, payment policies and other operational activities.
- Together with procurement, ensure specific obligations from Maersk are implemented across relevant teams (DEL, P2P, CX, etc)
- Review and audit how Supplier allocation performed to ensure alignment with Product and Procurement direction setting , to raise any deviation for action.
- Ensures Suppliers adopt Maersk requirements related to payment standards based on FIN guidance
- Constantly feed timely market and customer information back to Organization
- Share supplier performance and compliance with organization
- Resolve conflicts or disputes with vendors and take the initiative to understand the root causes of the dispute and work collaboratively with all parties involved to find a fair and appropriate solution that is in the best interest of the organization.
- Build a team with a strong orientation towards delivering superior customer outcomes though efficient high quality delivery networks
- Attract and develop talent capable of collaborating and working in a matrix environment with multiple dotted lines
- Ensure team is equipped to operate in line with global policies, safety standards and local regulations (incl. training, coaching, development)
- Manage performance across the elements in scope and ensure goals and targets are met
- Create an environment for colleagues to grow and thrive, through empowerment, engagement & trust
- Supplier compliance to Maersk Operational standards (eg, digitization, data exchange, invoices controls, etc)
- Building partnership & innovation with Suppliers
- Overall Supplier management outcomes in Country & Area
- Ensure Supplier management capabilities are in place
- Supplier compliance to SLA and volume distribution
- Strong background in Suppliers (vendors)
- Procurement Management
- Knowledge of local market
- Stakeholder Management
- Ability to build Collaborative Relationship’
- Negotiation
- Data Savvy
- Result Orientation
- Influence without authority
- Proactiveness