Assistant Pharmacy Manager - Continuing Care (FT)
Sobeys
- Medicine Hat, AB
- Permanent
- Full-time
- Work within an assigned territory and supervise a team of Relief Pharmacists while focusing on achieving excellence in the areas of patient-centered care, customer service, workflow efficiencies, and professional clinical services (disease state management, medication reviews and adherence, health risk assessments, injections/vaccines etc.)
- Inspire a positive, patient-focused culture and ongoing customer experience KPI enhancements
- Act in the patient's best interest to implement and support patient-centered care through professional scope of practice and team delivery of company programs to drive patient experience
- Actively engage in all areas of Fusion to ensure the patient experiences seamless care and a consistent pharmacy experience across locations
- Participate in professional programs and collaborate with colleagues to provide excellence in health & wellness services to all patients
- Ensure prescription safety prioritizing technical functions to Pharmacy Registered Technicians and Assistants as required
- Initiate care plans, follow up, and completes proper documentation
- Identify actual and potential drug related problems through completion of medication reviews
- Provide patient counselling and education for new therapy to patients/caregivers while tailoring to the needs and concerns of the patient (i.e., literacy, hearing loss, privacy, etc.)
- Thoroughly understand all relevant corporate pharmacy service offerings/ programs, and provide each customer/patient with the program that meets their health care needs
- Maintain current knowledge of pharmacy practice, regulatory requirements, and industry trends/developments; attend training as required
- Manage the selection, onboarding, training and development, and performance management processes
- Adhere to all regulatory requirements, Company policies, processes, and procedures (e.g., OHS, Loss Prevention, CQI); responsible to train all direct reports and ensure adherence
- Bachelor of Science in Pharmacy from a recognized institution
- Must be a Licensed Pharmacist, in good standing, in the province of responsibility
- Injection and First Aid certified
- Minimum of 2 years' experience as a licensed pharmacist
- Kroll software experience is preferred