Team Mortgage Underwriter - Ontario
The HR Pro
- Toronto, ON
- Permanent
- Full-time
About Our Client: Our client is a growing mortgage brokerage based in Toronto, Ontario, with a consistent and growing volume of active files. The team operates in a high-volume, fast-paced environment, focused on delivering well-structured mortgage solutions while maintaining strong compliance and clear communication between agents and lenders.With established systems and steady deal flow, this role offers the opportunity to gain exposure to a wide range of files while working closely with an experienced team.The Role: The Mortgage Underwriter is responsible for reviewing and structuring mortgage applications submitted by agents within the brokerage. This is a hands-on, underwriting role, ideal for someone mid-stage in their career who is comfortable working in a multi-lender environment and managing multiple files at once.You will play a key role in ensuring files are accurate, complete, and positioned for successful submission and approval. This role is primarily focused on supporting agent-submitted files and working behind the scenes to structure and prepare deals for lender submission, rather than direct client-facing mortgage advising. This role is a full-time permanent and fully remote position.1. Credit Review & File StructuringApplication Analysis: Review borrower applications, including income documentation, credit bureau, and property details to assess overall file strength and completeness before submission.Income Assessment: Evaluate various income types including salaried, hourly, and self-employed / declared income using supporting documentation such as bank statements, NOAs, and financials.Guideline Alignment: Compare application details against lender guidelines to determine suitability and identify potential concerns early in the process.Deal Structuring: Recommend appropriate lenders and deal structure based on borrower profile, income type, credit strength, and overall risk positioning.Risk Identification (Early Triage): Identify inconsistencies, missing documentation, or potential “deal killers” early and work with agents to address gaps before submission.File Readiness: Ensure files are complete, logical, and submission-ready with a clear narrative for the lender.2. Lender Submission Support & CommunicationAgent Collaboration: Work closely with mortgage agents to clarify missing information, confirm details, and guide files toward a clean and complete submission.Submission Preparation: Support the preparation of lender submissions through platforms such as Velocity or Filogix, ensuring documentation and notes are accurate and aligned.Lender Communication: Communicate with lenders to confirm requirements, respond to questions, and help move files forward efficiently.Condition Awareness: Review and interpret lender conditions at a high level, ensuring agents understand requirements and next steps.File Progression: Proactively follow up on outstanding items to keep files moving and avoid delays.Clear Communication: Provide concise, accurate, and timely communication to both agents and lenders, ensuring alignment and minimizing back-and-forth.3. Compliance, KYC & File Quality
- FSRA Compliance: Ensure all files are handled in accordance with FSRA regulations and brokerage compliance standards.
- KYC (Know Your Client): Support the verification of borrower identity, employment, and financial profile to ensure accuracy and completeness.
- AML / FINTRAC Awareness: Maintain awareness of Anti-Money Laundering (AML) requirements and escalate any inconsistencies, red flags, or unusual activity as required.
- Document Review & Integrity: Review documentation for consistency, completeness, and authenticity, identifying discrepancies across income, credit, and application details.
- Fraud Awareness: Maintain a high level of diligence when reviewing documents to help prevent potential mortgage fraud or misrepresentation.
- File Documentation & Audit Readiness: Ensure all notes, documents, and file updates are clearly recorded and organized for internal tracking and potential audit review.
- Process Adherence: Follow internal workflows, checklists, and documentation standards to ensure consistency across all files.
- 1-3 years of mortgage underwriting experience within a brokerage or lender environment
- Experience working with multiple lenders in a brokerage setting
- Strong knowledge of Canadian mortgage products, lender guidelines, and compliance requirements.
- Familiarity with self-employed borrowers, including income review and declaration-based files
- Proficiency with Velocity, Filogix, or similar mortgage submission platform
- Experience using Google Workspace (Docs, Drive, Gmail) or similar tools
- Strong understanding of FINTRAC, AML, and mortgage compliance requirements
- High attention to detail with a focus on documentation accuracy and file completeness
- Strong communication and active listening skills, particularly when working with agents
- Ability to manage multiple files in a fast-paced, high-volume environment
- Highly organized, proactive, and solution-oriented