Guest Attendant - Full Time

• An inclusive, empowering, and positive company culture where people are at the heart of everything we do
• The chance to have fun at work alongside passionate hospitality professionals who are committed to making the world a more welcoming place
• Competitive pay, starting at $25.19 per hour, with potential to increase to $31.49 after successful completion of the probationary period
• Complimentary meals during your shift through our Colleague Dining Program
• Comprehensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirements
• Company-matched pension plan, with the option to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirements
• Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and Whistler
• Travel reimbursement for a TransLink monthly pass
• Complimentary hotel stay for newly hired colleagues with breakfast for two through our BE OUR GUEST program
• Colleague benefit card offering discounted room and food & beverage rates at Accor properties worldwide for you and your family
• The opportunity to work in a luxury hotel environment housed in a historic Vancouver landmark dating back to 1939
• Learning and development programs through our Academies designed to enhance your skills
• Opportunities to make a difference through our Corporate Social Responsibility initiatives

• Consistently delivering thoughtful, professional, and proactive guest service
• Cleaning all assigned guestrooms to the highest standards
• Taking initiative to add a personal touch to each guest's experience
• Ensuring guests' privacy and belongings are respected while maintaining exceptional service standards
• Following departmental policies, procedures, and service standards
• Reporting maintenance needs and ensuring safety and sanitation procedures are followed
• Performing other duties as required to maintain smooth operations

• A warm, caring personality; previous housekeeping experience is preferred but not required
• The ability to anticipate and address guest needs while remaining professional and approachable
• Strong organizational and time-management skills
• Excellent attention to detail
• Strong communication and interpersonal skills
• Problem-solving abilities and a proactive approach to challenges
• A high degree of responsibility and reliability
• Ability to work well independently and as part of a team with minimal supervision
• Calm and courteous demeanor, always focusing on guest satisfaction
• Flexibility to work various shifts, including early mornings, evenings, weekends, and holidays

• Standing and walking for long periods throughout the shift
• Lifting and carrying up to 30 lbs frequently
• Kneeling, pushing, pulling, and navigating stairs or ramps regularly

Accor