
Subrogation Coordinator
- Thornhill, ON
- Permanent
- Full-time
- Prepare and process subrogation claims, ensuring all related legal documentation is accurately completed and filed.
- Organize and upload claim-related documents into internal systems with precision and efficiency.
- Maintain clear and detail-focused communication with third parties, clients, and insurers regarding claims updates and payments.
- Monitor the progress and status of subrogation claims, following up on resolutions and payments as needed.
- Handle invoicing and payment processing for subrogation recoveries, ensuring all financial records are accurate and up-to-date.
- Provide administrative support to subrogation adjusters and examiners, including data entry and claim record management.
- Assist in managing case files and supporting day-to-day team operations.
- Schedule appointments and coordinate team communications to ensure seamless workflow.
- Answer inbound calls and respond to email correspondence promptly and professionally.
- Utilize Microsoft Office tools, including Excel, Word, and Outlook, for effective documentation and task management.
- Previous experience in the insurance industry is required
- Strong verbal and written communication skills in English
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
- Exceptional organizational skills with keen attention to detail and the ability to manage multiple tasks simultaneously
- Experience in legal or claims-related environments is an asset
- Ability to work independently in a remote setting, with occasional in-person office visits if required
- Reliable internet connection and a suitable home office setup for remote work
- Strong customer service skills, including handling inbound/outbound phone calls and managing email correspondence
- Familiarity with data entry and general administrative support tasks
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