Director, Data and Analytics
- Toronto, ON
- $105,000-180,000 per year
- Permanent
- Full-time
- Provide oversight of Sun Life International’s data strategy and ensure appropriate use of data to drive business outcomes and achieve business objectives
- Lead the adoption and development of a shared service operating model for the HNW Data & Analytics team
- Coordinate the planning, resourcing, and execution of multiple concurrent projects and analyses
- Lead a team of data analytics professionals including coaching, mentoring, and professional development
- Act as a business champion for a data-driven, decision-making culture; drive the adoption of business insights generated using advanced analytics techniques (including gen AI and predictive analytics) to solve complex business problems
- Proven ability to influence, collaborate, and manage relationships to establish effective partnerships
- Collaborate with key stakeholders across all functions to understand and execute on functional data needs
- Partner with cross functional IT teams and senior leadership to identify emerging management tools, skills, techniques and technologies, and ensure timely introduction for competitive advantage.
- Ensure the Data and Analytics team delivers a dataset and reporting that meets the business requirements and business needs
- Lead the Data and Analytics team in conducting comprehensive analyses of data, including client transactions, product performance, policyholder behaviour and market trends
- Collaborate with functions and senior leadership to identify key performance metrics, KPIs, and benchmarks to track and measure business performance.
- Conduct hands-on analysis and utilize statistical techniques, predictive modelling, machine learning, etc. to understand operational metrics and provide strategic recommendations based on data insights to drive innovation, enhance operational efficiency and the client experience
- Stay attuned on industry trends, regulatory changes, and competitive landscape affecting the U/HNW sector in relevant countries, to inform data analysis and strategic initiatives
- Adopt data visualization and present findings and recommendations to senior executives and stakeholders in a clear and compelling manner and influence strategic decisions
- 10+ years of work experience in data analysis, business intelligence or related roles, with at least 5 years in a leadership role, in the insurance industry or financial services
- Bachelor’s degree in mathematics, statistics, computer science, engineering or a related field. Master’s degree preferred.
- Experience with machine learning techniques, gen AI, predictive analytics and advanced analytics applied to insurance data, is a plus
- Able to synthesize large sets of data and determine high level key messages and gaps
- Expertise in SQL, Python, R and business intelligence tools (e.g. Tableau, Power BI)
- Experience with big data technologies and cloud platforms
- Proven track record of delivering high-impact analytics projects
- Strong business acumen and ability to translate data insights into actionable strategies
- Excellent communication and presentation skills; ability to present data solutions and findings effectively, and translate complex data analysis into clear and concise business implications, to senior leadership
- Strategy and management consulting experience desirable
- This position may require occasional international travel to support global initiatives, attend meetings, or collaborate with international teams. The successful candidate should be willing and able to travel internationally as needed, which may involve trips lasting several days to a week or more. A valid passport and ability to obtain necessary visas are essential.
- This role may include early morning or evening hours to accommodate time zone differences with Asia. Flexibility and willingness to adjust working hours as needed are essential for this role.