Receptionist - Bilingual
Brandt View all jobs
- Saskatchewan
- Permanent
- Full-time
- Answering and routing incoming customer calls, e-mails, and in-person inquiries, while providing excellent customer service and support
- Responding to customer inquiries and complaints in a professional and courteous manner, resolving issues promptly and effectively
- Record and maintain accurate customer information
- Represent the organization positively and professionally as a front-line worker
- Manage inbound/outbound mail and maintain confidentiality and security
- Maintain a tidy and welcoming reception area
- Manage inventory levels of office supplies, ensuring cost-effectiveness
- Take ownership of customer issues
- Demonstrate adaptability and flexibility by performing additional duties as required
- Strong organizational skills are required, with the ability to manage multiple tasks and projects effectively
- Must have working knowledge of Microsoft Office
- Able to compose simple correspondence, including memos, letters, and emails
- Demonstrates the ability to apply understanding to carry out instructions in written, verbal, or diagram form
- Demonstrates superior telephone manners and strong interpersonal skills, with the ability to communicate effectively with stakeholders at all levels
- Strong communication skills to convey information clearly and concisely with the organization's executive team and colleagues
- Having prior experience operating a multi-line switchboard is advantageous.
- A high school diploma or GED, or an equivalent combination of education and experience, is required.
- Preferably, 2-4 years experience in a call center is preferred.
- Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
- Continuous Learning: through on-the-job training and educational opportunities.
- Opportunities for advancement within a growing company that values initiative and teamwork.
- Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
- Retirement savings programs: Pension and RRSP programs to help you invest in your future.
- Strong organizational skills are required, with the ability to manage multiple tasks and projects effectively
- Must have working knowledge of Microsoft Office
- Able to compose simple correspondence, including memos, letters, and emails
- Demonstrates the ability to apply understanding to carry out instructions in written, verbal, or diagram form
- Demonstrates superior telephone manners and strong interpersonal skills, with the ability to communicate effectively with stakeholders at all levels
- Strong communication skills to convey information clearly and concisely with the organization's executive team and colleagues
- Having prior experience operating a multi-line switchboard is advantageous.
- A high school diploma or GED, or an equivalent combination of education and experience, is required.
- Preferably, 2-4 years experience in a call center is preferred.
- Competitive compensation: we offer fair, market-based wages that recognize your skills, experience, and contributions.
- Continuous Learning: through on-the-job training and educational opportunities.
- Opportunities for advancement within a growing company that values initiative and teamwork.
- Comprehensive benefits coverage: including health, dental and more to support your wellbeing.
- Retirement savings programs: Pension and RRSP programs to help you invest in your future.