Product Specialist
LifeRaft
- Halifax, NS
- Permanent
- Full-time
- Work closely with the sales team throughout the sales cycle to understand and convey customer need
- Build and Deliver customized product demonstrations for potential clients that clearly illustrate ROI during the demo (industry expertise)
- Scope and execute successful Proof of Concept trials
- Exhibit technical platform capabilities and ability to relate to the audience which may include leadership of Fortune 500 companies and C-level executives
- Maintain internal CRM (Salesforce) accounts
- Viewed as Subject Matter Expert and in-house Analyst to support and educate clients
- Provide thought leadership and product knowledge for the sales, marketing, client experience, and leadership teams
- Help to expand customer and prospect databases (e.g., trade shows, etc.)
- Overall contribution to company growth and development
- Support the Customer Success team during trials and throughout a client's lifecycle to assure clients are using the product to its full potential
- Experience in a product demonstration or solutions engineer position, preferably within the Corporate Security or OSINT Industries.
- Proven record of providing outstanding client interactions
- Strong knowledge of business processes (sales, marketing, service, support)
- Experience working with Corporate Security, Threat Analysts, or Open-Source Intelligence would be of additional value
- Attractive & competitive compensation plan & benefits
- Investment in personal and professional growth
- Remote work/office space (with dogs!) with flexible hours
- Flexible time off – Take a minimum of 15 days/year with no cap beyond!
- Health Benefits & $750 Yearly Lifestyle Subsidy
- Diversity & Inclusion Committee
- Hilarious authentic co-workers & fun social activities