Customer service clerk - Parts
SMS Equipment
- Trois-Rivieres, QC
- Permanent
- Full-time
- Maximize all sales opportunities with customers to attain or exceed sales objectives for the branch.
- Promote and sell parts and emphasize the added value of the products distributed by SMS Equipment to internal & external customers.
- Take orders by phone, at the counter or by email.
- Verify parts prices and availability with suppliers and issue purchase orders.
- Prepare part quotes and proposals on customers' request.
- Follow-up on pending orders and notify customer.
- Shipping and receiving equipment parts.
- All other related tasks.
- High school diploma or equivalent.
- One (1) to three (3) years’ experience in a similar position.
- Computer literate (MS-Office).
- Knowledge of heavy equipment is an asset.
- Good organizational and customer service skills.
- Able to work under pressure.
- Bilingual: French and English