E-commerce Director - Pet Nutrition (Canada)

Mars View all jobs

  • Bolton, ON
  • Permanent
  • Full-time
  • 18 days ago
Job Description:*This role is based in Bolton with regular in-office collaboration expected. Flexibility is a key enabler-empowering associates to make choices that support both business outcomes and personal needs, including remote work*The E-Commerce Director for Pet Nutrition is a member of the Canadian leadership team and is responsible for leading the One Demand E-comm organization and shaping the digital growth agenda across Pureplay partners.This role oversees end ‑ to ‑ end business ownership for Amazon and Chewy, drives portfolio and channel pack strategy, leads retail media effectiveness, and ensures a Perfect Digital Store experience across platforms.The Director will partner cross ‑ functionally to accelerate profitable growth, strengthen brand equity online, and unlock new demand opportunities in service of the ambition to win and grow share in the dynamic and fast-evolving online pet care landscape.What are we looking for?
  • Undergraduate degree required, preferably a BA/BS in Marketing or Business Administration. MBA or other graduate degree is an asset.
  • 10+ years of experience in E ‑ Commerce, Digital Marketing, Category Management, or related commercial roles within the CPG Industry.
  • Proven track record managing Amazon, Chewy, or other Pureplay businesses.
  • Strong analytical and financial acumen with experience managing customer P&L performance including forecasting, trade planning, and margin management.
  • Experience leading & developing high ‑ performing teams and working in a matrixed environment.
  • Knowledge of retail media platforms (Amazon Ads, Chewy Media) and digital marketing & retail media fundamentals.
What will be your key responsibilities?
E‑Commerce Leadership & Business Ownership
  • Lead the One Demand E-Commerce team with clear strategic direction, capability building, and talent development.
  • Own the full P&L performance for Amazon & Chewy including forecasting, planning, and growth delivery.
  • Develop and execute customer‑specific business plans aligned with overall Pet Nutrition brand and category strategies.
Growth Strategy & Portfolio Development
  • Define the Pureplay‑led growth agenda, identifying whitespace, emerging trends, and category opportunities.
  • Drive portfolio strategy and channel‑optimized pack development, ensuring offerings meet digital shopper needs and platform economics.
  • Partner with Marketing, R&D, Supply, and Finance to bring new innovation and channel‑specific solutions to life.
Retail Media Strategy & Execution
  • Lead the retail media strategy across Amazon, Chewy, and other platforms to maximize ROI and accelerate traffic & conversion.
  • Oversee the planning, activation, and optimization of retail media investments, leveraging data‑driven insights and full‑funnel measurement.
  • Collaborate with media agency & Amazon Ads teams to ensure cohesive digital activation aligned to portfolio strategy.
Perfect Digital Store Excellence
  • Own the Perfect Digital Store framework and deployment across online partners, ensuring excellence in content, search, ratings & reviews, availability.
  • Continuously analyze platform performance and shopper behavior to create actionable insights and optimization plans.
  • Leverage digital tools & AI capability to drive the Perfect Digital Store agenda and enhance content effectiveness.
Cross-Functional Collaboration & Leadership
  • Serve as the strategic connector between Sales, Marketing, Supply Chain, Finance.
  • Influence senior stakeholders on investment needs, priorities, and strategic choices rooted in data and customer insights.
  • Champion a digital‑first mindset and elevate e‑commerce acumen across the broader organization.
What can you expect from Mars?
  • Work with diverse and talented Associates, all guided by the Five Principles.
  • Join a purpose driven company, where we're striving to build the world we want tomorrow, today.
  • Best-in-class learning and development support from day one, including access to our in-house Mars University.
  • An industry competitive salary and benefits package, including company bonus.
#LI-SL1The base pay range for this position at commencement of employment is expected to be between the below range CAD 168,448.00 - CAD 221,088.00. Please note: This job posting is for an existing vacancy. AI is used as a supporting tool in our recruitment process.

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