Application Support Anlayst

Robert Half View all jobs

  • Mississauga, ON
  • Contract
  • Full-time
  • 2 days ago
We are looking for a skilled Application Support Analyst to join our team in Mississauga, Ontario. In this long-term contract position, you will provide technical expertise and application support across various systems and tools, ensuring efficient operations and minimizing disruptions. This role offers an excellent opportunity to collaborate with development teams, vendors, and stakeholders in the dynamic healthcare industry.Responsibilities:
  • Provide comprehensive application support, including training staff and resolving technical issues.
  • Conduct root-cause analysis for incidents and problems to reduce system downtime.
  • Collaborate with application development teams to address critical and high-priority issues.
  • Engage with vendors to resolve system-related concerns as necessary.
  • Troubleshoot application-related issues using queries, logs, and other technical tools.
  • Manage content and user access for collaboration tools such as SharePoint and Teams.
  • Develop automated workflows using Power Automate to streamline processes across applications.
  • Document and maintain knowledge base articles, including troubleshooting guides and best practices.
  • Gather and analyze system requirements while validating functionality and data integrity of new systems.
  • Assist in quality assurance activities, including testing scenarios and change request preparation.
  • Proven experience with Cisco, Citrix, and Cloud technologies.
  • Strong knowledge of Dell and Firewall technologies.
  • Proficiency in troubleshooting technical issues and providing customer support.
  • Familiarity with computer hardware and software systems.
  • Excellent communication skills and ability to deliver exceptional customer service.
  • Experience with QA management and quality assurance processes.
  • Ability to work collaboratively with cross-functional teams and vendors.
  • Strong analytical skills to interpret data and support decision-making.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.This job posting is for a current vacancy with our client.Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada.Only job postings for jobs located in Quebec appear in French.© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.

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