At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness and collaborative medicine. Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?How will you CONTRIBUTE and GROW?VitalAire is currently recruiting a highly energetic and motivated Clinical Assistant for our Thunder Bay branch. The Clinical Assistant facilitates the administrative aspects, and offers support in the storefront area as it pertains to CPAP and oxygen therapy in a specific branch location.Ensures operation of equipment by completing preventive maintenance requirementsProvides support for supervisors, managers, sales and healthcare staff by performing daily office dutiesAssists with sales and maintenance of CPAP inventory for the branchJointly booking CPAP appointments and follow up for clients at the branchParticipates in home testing for diagnosis purposes within the supervision of a healthcare professionalAssists healthcare professionals with the completion of necessary process and forms, assisting with the cleaning & maintenance of CPAP and oxygen equipment during in-service to clientDocuments client care services by charting in client recordsFacilitates payment by preparation of funding documents, and maintaining knowledge of funding systemsProvides after hours service to clients by participating in branch on-call rotationProvides helpful, friendly service to customers by providing general information, and directing telephone and walk-in inquiries to appropriate staff members.Creates walk-in appointments for therapeutics and books follow-up appointments for the branch.Liaising between several departments regarding patient care and financials (i.e. A/R, A/P, billing, Inventory Coordinators and Asset Specialists, Physicians, etc)Assists healthcare professionals with the completion of necessary administrative functions and documentations.Assists in the management of equipment - including warranty, cleaning, and scheduling maintenance/repairAre you a MATCH?Here is what you will needCollege Certificate, Diploma in Medical Office Administration, PSW (Personal Support Worker) or medical background preferred.1-2 years of administrative experience (clinical or healthcare setting is preferred)Ability to quickly learn/adapt to new ERP and CRM systemsAbility to multitask and thrive in a dynamic, fast-paced environment while balancing a heavy workloadExcellent communication skills both written and verbalProfessional, compassionate, positive, motivated, solution-oriented and flexibleComputer literate in Microsoft Office, ERP & Google systems with strong data entry skills and selling skillsAble to work flexible hours and provide service to our customers for extended hours.What’s in it for youCompetitive total rewards: Salary, bonus, flex benefits & pension planWork/life integration: From standard hours to personal time offInclusive workplace: Bring your whole self to work as you learn and growMeaningful work: Do work that mattersCulture of safety: We weave safety and wellness into all that we doAdditional InformationVitalAire provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.Our Differences make our PerformanceAt Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
