Service Advisor - Truck Shop
- Brampton, ON
- Permanent
- Full-time
- Maintain and update daily records of repairs and delivery.
- Handle and respond to inbound calls for both internal and external repairs/ service.
- Review expense reports from mechanics for approval.
- Review all open service work orders in the system and ensure all the costs have been accounted for.
- Ensure accurate and real-time statuses on all work being performed in the shop
- Maintain receipts, records, and withdrawals of the stockroom
- Managing inventory for telematics in system and on ground.
- Prepare invoices for customers and also send for deductions.
- Working on OOS truck and trailer report and follow up with them.
- Inspect deliveries for incoming and outgoing items for accuracy, damage or discrepancies and report any issues to supervisor
- Work with a positive and professional attitude and communicate effectively and efficiently with customers
- Manage and track truck and trailer parts inventory and order parts as necessary.
- Examine and inspect immediately.
- Ensure compliance and accurate documentation for audit.
- Review parts that are ordered in and schedule the trucks in to have the parts installed daily.
- Enters order information correctly into the computerized service ordering system to ensure accurate billings including; ensuring all parts are billed out correctly on each line and work order.
- Assist parts department in routine inventory count.
- College diploma or University degree preferred
- Must have had a minimum of 1+ years in a coordination role, preferably in the service and repair industry
- Previous experience in Heavy Truck/ Automotive Industry is an asset.
- Previous experience in ordering parts/ parts coordination is an asset
- Excellent verbal and written communication skills
- Good mechanical aptitude.
- Ability to multi-task and thrive in a fast paced, dynamic work environment
- Competitive Salary
- Healthcare Benefit Package
- Career Growth