Service Manager (Abbotsford Commercial)

Fountain Tire

  • Abbotsford, BC
  • $80,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Fountain Tire Abbotsford Commercial is searching for a friendly and knowledgeable Service Manager to manage the operations of the service department to drive productivity, quality assurance and to promote a high level of customer satisfaction.Salary: $80,000 + BonusBenefits: Health, Dental, RRSP MatchingWhat We Offer:
  • Regular day shifts
  • Great discounts for you and your family on tires, parts and mechanical services
  • RRSP matching program
  • The opportunity for growth that includes the potential to enter our management training program and own your own Fountain Tire store!
As a Service Manager, your duties will include:
  • Overseeing and managing mechanical and tire services
  • Setting quality standards and maintaining the quality of all shop activities
  • Ensuring completion of shop maintenance and repair work
  • Addressing customer complaints and inquiries in a courteous, professional manner
  • Advising technicians of work that must be completed
  • Ensuring technicians compliance with company standards regarding quality, safety, and customer service
  • Managing the morale in the shop by setting and demonstrating a strong business ethic for dealing with employees, suppliers and customers
  • Maintaining the cleanliness of the shop
Our ideal candidate has/is:
  • 3-5 years’ experience as a Service Manager or Service Advisor providing Service Estimation
  • Knowledge of mechanical services
  • Effective leadership skills, with a strong focus on operations and business processes
  • High level of integrity and accountability
  • A customer service focus
  • Ability to develop and maintain effective relationships with team members and customers
  • Strong communication, and interpersonal skills
  • Continuously looking to learn and use new skills and the demonstrated ability to recognize opportunities for improvements
  • Flexible, patient, and calm when working with tight schedules
Interested and qualified? Please apply on-line or in-store today.

Fountain Tire