Administrative Assistant – Client Support & Reporting

NavitasPartners

  • Sherwood Park, AB
  • Permanent
  • Full-time
  • 2 days ago
  • Apply easily
Job Title: Administrative Assistant – Client Support & ReportingProfession: Administrative / ClericalSpecialty: Administrative SupportLocation: Edmonton, AlbertaWork Type: OnsiteJob Duration: 6 MonthsJob Overview:We are seeking a detail-oriented Junior Administrative Assistant to support a government-led annual statistics submission process. This role will serve as a key point of contact for external stakeholders, ensuring accurate communication, timely follow-ups, and efficient coordination throughout the reporting cycle.Key Responsibilities:Client & Inquiry Management:
  • Respond to email inquiries in a professional and timely manner
  • Provide guidance on submission requirements, timelines, and basic technical support
  • Escalate complex issues to appropriate internal teams
Contact & Account Administration:
  • Maintain and update organizational and contact information
  • Manage user accounts, including adding, modifying, and deactivating access
  • Assist with password resets and login-related issues
Tracking, Reporting & Data Management:
  • Generate completion statistics and summary reports
  • Provide status updates to internal stakeholders and leadership
  • Track updates such as new entities, name changes, and removals
  • Ensure accurate data entry and record maintenance across systems
Process Support & Quality Assurance:
  • Maintain spreadsheets, trackers, and documentation
  • Review submissions for completeness and accuracy
  • Follow up on missing or incomplete information
Required Skills & Qualifications:
  • Strong attention to detail and organizational skills
  • Excellent written and verbal communication abilities
  • Ability to manage multiple tasks and meet deadlines
  • Proficiency in Microsoft Office (Excel, Outlook, Word)
  • Customer service-oriented mindset
Preferred Qualifications:
  • Previous administrative or clerical experience
  • Experience working with data tracking or reporting processes
  • Familiarity with government or public sector environments
For more details reach at vgill@navitassols.com or Call / Text at 516-862-1203.

NavitasPartners