Firewall Operations Shift Lead, Deloitte Global Technology

Deloitte

  • Toronto, ON
  • $85,000-156,000 per year
  • Permanent
  • Full-time
  • 1 month ago
Job Type: Permanent
Work Model: Remote
Reference code: 129250
Primary Location: Toronto, ON
All Available Locations: Toronto, ONOur PurposeAt Deloitte, our Purpose is to make an impact that matters. We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future. Our work underpins a prosperous society where people can find meaning and opportunity. It builds consumer and business confidence, empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and communities to enjoy the quality of life that comes with a sustainable future. And as the largest 100% Canadian-owned and operated professional services firm in our country, we are proud to work alongside our clients to make a positive impact for all Canadians.By living our Purpose, we will make an impact that matters.
  • Have many careers in one Firm.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Learn from deep subject matter experts through mentoring and on the job coaching
--What will your typical day look like?The Firewall Operations Shift Lead is responsible for overseeing and managing the day-to-day operations of the firewall team during their assigned shift. This role ensures the security and integrity of the organization's network by maintaining and optimizing firewall configurations, responding to security incidents, and leading a team of engineers. The Shift Lead plays a critical role in maintaining a robust cybersecurity posture and ensuring compliance with industry standards. In this interesting and diverse role, you will:
  • Lead and manage a team of firewall engineers during the assigned shift.
  • Provide guidance, mentorship, and performance feedback to team members.
  • Ensure effective communication and collaboration within the team and with other IT departments.
  • Oversee the configuration, maintenance, and monitoring of firewall systems.
  • Ensure firewall rules and policies are up-to-date and aligned with security best practices.
  • Conduct regular audits and reviews of firewall configurations to identify and mitigate vulnerabilities.
  • Lead the response to security incidents and breaches, ensuring timely and effective resolution.
  • Coordinate with other IT and security teams to investigate and remediate incidents.
  • Document incidents and create post-incident reports with recommendations for improvements.
  • Develop and implement processes and procedures to enhance the efficiency of firewall operations.
  • Monitor network traffic and firewall performance, identifying and addressing potential issues.
  • Ensure compliance with industry standards and regulatory requirements (e.g., GDPR, HIPAA).
  • Stay updated with the latest firewall technologies, threat landscapes, and security best practices.
  • Identify opportunities for process improvements and implement changes to enhance security and efficiency.
  • Participate in training and development programs to maintain and enhance technical skills.
  • Prepare and present regular reports on firewall operations, incidents, and performance metrics.
  • Maintain accurate and up-to-date documentation of firewall configurations, policies, and procedures.
  • Ensure proper documentation of all changes and incidents in accordance with organizational policies.
About the teamDeloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.Enough about us, let's talk about youYou need the following qualitfications:
  • Bachelor's Degree/College Diploma in Computer Science or equivalent industry experience.
  • Minimum 5 to 10 years of hands on experience utilizing Checkpoint and Palo Alto in Firewall Operations.
  • Expert level knowledge of Check Point firewalls including additional blades.
  • Knowledge of Palo Alto and Cisco firewalls.
  • Knowledge of LAN/WAN and network protocols.
  • Knowledge of monitoring tools and commands to ensure quick resolution to issues.
  • Advanced level skill in firewall policy management. Ability to manage support cases with external technology vendors.
Preferred:
  • Knowledge of server technologies
  • Knowledge of virtual technologies
Total RewardsThe salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. On top of our regular paid vacation days, some examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, firm-wide closures known as "Deloitte Days", dedicated days of for learning (known as Development and Innovation Days), flexible work arrangements and a hybrid work structure.Our promise to our people: Deloitte is where potential comes to life.Be yourself, and more.We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.You shape how we make impact.Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.Be the leader you want to beSome guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.Have as many careers as you want.We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.The next step is yoursAt Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our , and the .We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.Deloitte Canada has 20 offices with representation across most of the country. We acknowledge that Deloitte offices stand on traditional, treaty, and unceded territories in what is now known as Canada. We recognize that Indigenous Peoples have been the caretakers of this land since time immemorial, nurturing its resources and preserving its natural beauty. We acknowledge this land is still home to many First Nations, Inuit, and Métis Peoples, who continue to maintain their deep connection to the land and its sacred teachings. We humbly acknowledge that we are all Treaty people, and we commit to fostering a relationship of respect, collaboration, and stewardship with Indigenous communities in our shared goal of reconciliation and environmental sustainability.

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