Senior Systems & Operations Engineer

• Administer, maintain, and optimize corporate IT systems (servers, networks, endpoints, collaboration tools, and identity platforms)
• Develop, implement, and manage automation scripts and workflows to streamline IT operations and reduce manual effort.
• Monitor system performance, capacity, and availability, ensuring reliable operations and quick resolution of issues.
• Partner with the security and compliance teams to enforce policies, ensure patching, and maintain strong security posture across IT systems.
• Design and implement improvements to IT infrastructure and processes, enabling scale and efficiency across the organization.
• Serve as a technical escalation point for IT, providing mentorship and guidance while supporting cross-functional teams.
• Create and maintain documentation of system configurations, procedures, and best practices to support knowledge sharing and operational consistency.

• 7+ years of experience in IT operations, system administration, or infrastructure engineering, with progressive responsibility.
• Strong expertise in Windows and/or Linux system administration, Active Directory/Entra ID, networking fundamentals, and enterprise IT platforms.
• Hands-on experience with automation tools and scripting (PowerShell, Python, Terraform, Ansible, or equivalent).
• Proven track record of improving IT operations through automation, standardization, and proactive monitoring.
• Knowledge of enterprise security practices (endpoint protection, patch management, identity management).
• Excellent problem solving skills and ability to lead initiatives.

• Experience with AWS, Google Workspace, or other enterprise SaaS environments.
• Exposure to IT service management (ITSM) tools such as Jira, or equivalent.
• Background in working within compliance frameworks (SOC, PCI, etc.)
• Prior experience mentoring junior engineers or leading project initiatives..

• Participation in our Company Profit Sharing Program of up to 8% of base salary
• Eligibility for a Sales Incentive/Bonus Program for revenue-generating roles, based on performance and role criteria
• Comprehensive Extended Health and Dental Benefits
• Generous Paid Time Off, including annual vacation and personal days
• Hybrid Work Environment, offering flexibility to work both remotely and from our corporate offices
• Professional Development Opportunities to support ongoing career growth
• Access to Health and Wellness Programs, including gym facilities at our corporate head office

• Pre-Screen – Let’s talk about your experience, your creative passions, and what excites you about this opportunity!
• Interviews – Two or more interviews with team members, featuring creative and competency-based questions.
• Portfolio Presentation or Assessment
• References & Background Check
• We use audio transcription during our interview process 🔊

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