Assistant Housekeeping Manager
Hampton by Hilton
- Kelowna, BC
- $24.00 per hour
- Permanent
- Full-time
Position Title: Assistant Housekeeping Manager
Number of Available Position(s): 1
Terms of Employment: Full time & Permanent, 32-40hrs/week, 8hrs/day.
Wage: $24.00 HourlyBenefits:
- Staff Accommodation
- Extended Health and Dental Benefits Employee and Family Assistance Program
- Employee discounts on accommodations, dining at our sister properties (Manteo Resort, Eldorado Marina, Four Points by Sheraton, Hampton Inn & Suites Kelowna Airport, and Home2Suites by Hilton Fort St John)
- An excellent work environment, with a focus on staff recognition and teambuilding
- Room for growth and development Language of work: English
If you are looking for a team that brings out the best in each other, a team that has fun and are proud of their work - we want to hear from you. The Hampton Inn & Suites Kelowna Airport is looking to fill the role of Assistant Housekeeping Manager.Located near Kelowna Airport, we are on a bus route, with a stop just outside of the hotel. We also pickup our employees from the bus loop at UBCO! We offer a wide range of exciting career opportunities, competitive earnings potential, employee discounts on water sport rentals, discounted food & beverage at all our Argus Properties Ltd owned Restaurants and Hotels, fun social events, and great colleagues!Job Description and Responsibilities:
Reporting to the Executive Housekeeper Manager, you are responsible for performing the following tasks to the highest standards:
- Ensure policies and procedures are followed consistently through daily operations
- Provide supporting information to the manager for reporting
- Assist in the day to day operations of housekeeping, including scheduling, planning, work load, delegating tasks and communications across departments
- Assists with hiring, training, introduction of new team members and performance reviews
- Administration duties such as: payroll, scheduling, inventory, ordering and coding invoices
- Thinks and acts with the guest in mind, makes guest service a priority
- Work closely with the Front Office and Maintenance Managers to ensure the rooms division team is on the same page
- Efficiently acts upon feedback for the benefit of the guest
- Efficiently acts upon feedback of team members for the benefit of the housekeeping workplace
- Participate in meetings when Manager is unable to attend to ensure two- way communication is maintained
- Adherence to all Hilton standards
- Other duties as assigned
- Available to work varied shifts: days, weekends and holidays
To successfully fill this role, you should demonstrate following:
- Previous experience as a Housekeeping Supervisor is required
- Experience in a similar environment will be an asset, with a proven ability to provide professional, friendly and engaging service;
- Excellent communication skills, both verbal and written
- Committed to delivering high levels of customer service
- Highly organized and has very effective time management skills
- Outstanding problem solving skills and attention to detail
- High School diploma
- WHMIS training is an asset
- Diploma in Resort and Hotel Management or other related topic.