E-billing Analyst

• Maintaining and analyzing reports and spreadsheets related to timekeeper rates, unopened matters, eBilling rejection reports, and other billing data.
• Assisting the billing team with the preparation and submission of client required status reports and budgets in eBilling systems, in coordination with lawyers and legal assistants.
• Performing monthly reconciliation of all eBilling invoices to ensure accurate and successful submission across multiple platforms.
• Investigating, documenting, and resolving rejected or short paid invoices, ensuring timely resubmission in accordance with client requirements.
• Acting as a liaison between lawyers, legal assistants, and the Finance team to address billing, accounting, and eBilling related inquiries.
• Supporting the onboarding of new eBilling clients by gathering, verifying, and documenting client specific billing requirements and special arrangements.
• Initiating collection inquiries with external clients and escalate unresolved eBilling issues to billing lawyers for direction and decision making.
• Collaborating with the billing team to cancel, reissue, or resubmit invoices and prepare credit notes in accordance with firm policies.
• Ensuring timely and accurate setup of eBilling matters, associated rates, phase and task codes, and invoice formats in accordance with client guidelines.
• Preparing and submiting annual rate increases through client eBilling vendor platforms, ensuring accuracy and compliance.
• Escalating unresolved, high risk, or time sensitive issues to management and billing lawyers, as appropriate.
• Utilizing advanced Excel and BI tools to support data querying, reporting, and analysis related to eBilling performance and issue resolution (e.g., SQL, Power Query, Power BI, Power Apps).
• Participating in project work by leading, coordinating, or supporting initiatives related to eBilling processes, reporting, or system enhancements.
• Perform other related duties as assigned.

• Post-secondary education in Accounting or Finance is an asset (College Diploma or University Degree).
• Minimum of 3 years of related experience, in a finance/accounting capacity for example: billing„ collections and\or accounts receivable, preferably in a professional services firm.
• Familiarity/Experience with Aderant Expert or a similar accounting system would be an asset but not required.
• Proven ability to manage multiple concurrent priorities, follow through on open items, and provide proactive status updates without prompting.
• Strong ability to synthesize complex billing or system issues into clear, concise communication for lawyers, management, and staff.
• Excellent analytical and problem‑solving skills with a high level of accuracy and attention to detail; well organized and methodical in approach.
• Confident and professional manner when interacting with internal and external stakeholders.
• Strong time management and organizational skills, with the ability to work under pressure and meet strict deadlines.
• Ability to build effective working relationships across departments to influence outcomes and secure buy‑in for shared objectives.
• Flexibility to work overtime during peak billing periods (including, but not limited to, month‑end, quarter‑end, and year‑end.

• Outstanding benefits from day one, including insurance premiums paid by the Firm and wellness and technology reimbursements.
• Competitive compensation, paid overtime and generous time off, including a day off to volunteer and a day off for your birthday.
• A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
• Strong community involvement and a commitment to equity, diversity and inclusion.
• A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.

McCarthy Tetrault LLP