Customer Service Data Entry Clerk
AppleOne View all jobs
- Barrie, ON
- $21.00 per hour
- Permanent
- Full-time
- Opportunity to transition into a permanent position
- Stable, growing company with long-term potential
- Work in a friendly, animal-loving environment
- Great Pay to $44K
Monday - Wednesday: 8:00 AM - 5:30 PM (potential for extended hours during busy periods)
Thursday: 8:00 AM - 4:30 PM
Friday: 8:00 AM - 4:00 PM
Overtime: Paid after 44 hours/weekKey Responsibilities
- Receive and process orders via email, phone, and fax
- Perform high-volume, accurate data entry
- Generate invoices and manage order documentation
- Communicate with customers regarding:
- Order confirmations
- Updates and out-of-stock items
- Returns and tracking inquiries
- Coordinate transportation/logistics for deliveries
- Collaborate with warehouse and finance teams
- Resolve customer issues while maintaining strong relationships
- General administrative duties including filing and record-keeping
- 1-2 years of customer service and/or data entry experience
- Strong attention to detail and accuracy
- Intermediate computer skills, including:
- Microsoft Excel
- Word & Outlook
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Team player with the ability to work independently
- High School Diploma (required)
- Post-secondary education (an asset)
- Passion for pets and comfort working in a pet-friendly office
- Strong customer service mindset
- Fast and accurate data entry skills
- Reliable and looking for long-term opportunity