Host / Hostess

SSP Group

  • Kelowna, BC
  • $17.85 per hour
  • Permanent
  • Full-time
  • 9 hours ago
  • $17.85 per hour
  • Employee Meal Plan
  • Employee Assistance Program
  • Free Employee Parking
SSP Canada operates several restaurants throughout Kelowna International Airport, including: White Spot, Tim Hortons, Subway, and retail stores.This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at:Here are some things you can expect as a Host/Hostess:
  • Greet all guests in a courteous and professional manner and escort them to their table
  • Seat guests and maintain organization and flow in restaurant (rotating tables assigned by server)
  • Assist guests with children and special needs, as required
  • Present menus, answer questions and offer suggestions regarding food and service
  • Inform servers and management of special needs and/or potential problems with guests
  • Clear and reset counters or tables at conclusion of each course
  • Ensure complete guest satisfaction
  • Thank guests for their patronage upon exiting the restaurant
  • Making our guests feel at home from the moment they walk in
  • Having warm, friendly smiles
Skills and Requirements:
  • Minimum 6 months of experience working in retail or food service environment
  • High school diploma preferred
  • Verbal and written communication
  • Ability to read, speak, and understand the English language in order to communicate with guests and take orders
  • Experience in dealing with problems involving customer service
  • Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, etc.
  • Food handlers permit as required by law
Diversity and Inclusion is a priority at SSP. We are an equal opportunities employer committed to engaging all of our people, so they feel valued and motivated; we champion diversity, promote inclusion, and ensure equality. We respect and protect human rights and prevent discrimination; and we positively impact our communities. We encourage and welcome applications from a diverse range of candidates regardless of background, gender, race, religious beliefs, disability, sexual identity and orientation.

SSP Group