Assistant Store Manager, ReStore Newmarket
Habitat for Humanity View all jobs
- Newmarket, ON
- $45,100 per year
- Permanent
- Full-time
- A meaningful opportunity to make an impact and help your local community
- 3 weeks paid vacation, Habitat for Humanity days, and personal days
- Flexible work hours
- Generous benefits coverage plan (including dental, vision care, and extended health care)
- Corporate gym membership and an Employee Assistance Plan (EAP)
- RRSP matching eligibility
- Volunteer opportunities to support our Habitat for Humanity Builds
- Growth and development opportunities
- Great entry-level opportunity for new graduates, or experienced customer service professionals
- The pride of being part of a highly respected, high profile global charity
- Represent Habitat for Humanity GTA as a Brand Ambassador by modeling our values and guiding principles
- Support the Manager with supervising, training, and leading ReStore staff and volunteers
- Manage, post, and update our retail eCommerce platforms (Shopify and, SalesForce)
- Provide administrative and clerical support as required including, daily health and safety inspections, inventory and donation processing, etc.
- Supervise all retail operations including store merchandising (including our eCommerce website), selling, space management, stock control, etc.
- Problem solve and troubleshoot day to day issues and concerns
- Ensure a safe work environment by adhering to and promoting store policies and health and safety protocols and best practices
- Support with reaching sale and customer satisfaction targets to fund our cause
- Deliver exceptional customer service to our customers, donors, and volunteers
- Deescalate and resolve customer complaints
- Support with the loading and unloading of donated products from our trucks
- Advocate for Habitat for Humanity GTA and model our values and guiding principles
- 1-3 years of customer service or retail experience
- Ability to be available on weekends on a business needed basis
- Proficient in technology (including Microsoft Outlook/Teams), retail management systems, and social media for marketing
- Previous experience leading people or managing a retail operation is an asset
- Ability to perform heavy lifting (up to 30 pounds) and walk, stand, sit, and stair climb on a frequent basis
- Safety boots required: CSA approved safety footwear to be worn at all times
- Strong attention to detail and a love of process
- Driven by sales, targets, and KPIs
- Independently leads with kindness and confidence
- Understanding of volunteer management, renovation and building materials is considered an asset
- Passion for retail and customer service is considered an asset
- Enthusiastic and passionate about our mission; ensuring families have a safe and decent place to live