Manager - eDiscovery - Forensics - Assurance

EY View all jobs

  • Toronto, ON
  • Permanent
  • Full-time
  • 2 months ago
At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to build a better working world.The opportunityThis role is focused on leading and scaling eDiscovery managed services and complex discovery engagements. The eDiscovery Manager is responsible for the end-to-end operational delivery of eDiscovery services, providing consistent oversight across multiple matters, and ensuring high-quality, defensible outcomes. The role is designed to bring sustained management attention to eDiscovery operations, enabling the practice to manage risk, support growth, and deliver a standardized, repeatable managed services model aligned with global strategy.The eDiscovery Manager will report directly to a Senior Manager and work closely with the Partner responsible for the eDiscovery and Digital Forensics practice. The role requires regular interaction with senior leadership to provide visibility into delivery performance, risks, capacity, and strategic priorities across the eDiscovery portfolio.
  • Your key responsibilities
Own and manage the day-to-day delivery of eDiscovery engagements and managed services, from intake through production. * Provide operational leadership across multiple concurrent matters, ensuring consistency, defensibility, and adherence to defined eDiscovery workflows and standards.
  • Lead, supervise, and mentor eDiscovery project managers, analysts, managed review teams, and global delivery resources.
  • Act as the primary escalation point for delivery issues, capacity constraints, quality concerns, and client-facing risks.
  • Oversee matter intake, resourcing, prioritization, and workload balancing across the eDiscovery portfolio.
  • Maintain accountability for service quality, timelines, and cost management across managed services and project-based engagements.
  • Partner with engagement leaders, clients, and legal counsel to provide status reporting, strategic guidance, and operational recommendations.
  • Drive continuous improvement of eDiscovery processes, technology utilization, and delivery models to support scale and efficiency.
  • Support the ongoing development and maturity of the eDiscovery managed services offering, including alignment with global eDiscovery strategy.
  • Contribute to hiring, onboarding, training, and development of eDiscovery resources to build long-term operational capability.
Skills and attributes for success
  • Strong operational leadership mindset with the ability to manage complex, high-volume eDiscovery workloads.
  • Comfort operating within a defined reporting structure and collaborating closely with Senior Managers and Partners.
  • Proven ability to lead and motivate geographically distributed teams in a managed services environment.
  • Excellent stakeholder management and communication skills, with experience engaging directly with clients and legal teams.
  • Strong judgment and risk awareness in managing defensibility, compliance, and service delivery obligations.
  • Ability to operate effectively in fast-paced, high-pressure environments with competing priorities.
  • Continuous improvement orientation with a focus on standardization, efficiency, and scalable delivery models.
What we look for
  • 6+ years of progressive experience in eDiscovery, including 2+ years management of complex or large-scale matters.
  • Demonstrated experience delivering eDiscovery services in a managed services or operational leadership context.
  • Hands-on experience with leading eDiscovery platforms and related tools (e.g., Relativity, Nuix, eCapture, EnCase or equivalent).
  • Strong understanding of eDiscovery lifecycle, defensibility requirements, data privacy, and information governance considerations.
  • Effective written and oral communication to articulate complex issues in easy terms for various non technical stake holders.
  • Proven project and operational management skills, including scope, cost, timeline, and quality control.
  • Experience managing client-facing delivery and supporting senior engagement leaders.
  • Relevant eDiscovery certifications or advanced education are considered an asset.
This job posting relates to an existing vacancy within our organization.What we offerWe offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage plan, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:
  • Support and coaching from some of the most engaging colleagues in the industry
  • Learning opportunities to develop new skills and progress your career
  • The freedom and flexibility to handle your role in a way that's right for you
EY reports salary ranges in accordance with applicable provincial pay transparency legislation. Individual salaries within the anticipated salary ranges noted below are determined through a wide variety of factors including but not limited to internal equity, education, relevant experience, knowledge, and applicable skill sets.
  • Toronto: $100,000 to $140,000
Are you ready to shape your future with confidence? Apply today.To help create the best experience during the recruitment process, please describe any accommodations you may need.Inclusiveness at EYInclusiveness is at the heart of who we are and how we work. We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.Learn about our commitment to Inclusiveness atEY | Building a better working worldEY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.At EY, we use artificial intelligence (AI) tools as one element of our recruitment process to enhance efficiency and improve the candidate experience. While AI supports us in our process, human judgment and decision-making remain integral in our candidate experience. We are committed to the responsible use of AI, and our practices are continuously reviewed and refined to ensure they align with the highest ethical principles and regulatory requirements.To all recruitment agencies: EY does not accept unsolicited resumes from recruitment agencies. Any resumes submitted without a prior agreement or request from our hiring team will not be considered. EY is not responsible for any fees related to unsolicited resumes.

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