
Manager, Data Strategy and Analytics (Call Center)
- Toronto, ON
- Permanent
- Full-time
- Date Posted Aug 15, 2025
- Location Toronto, Ontario
- Job Type Permanent
- Job ID 18423
- Develop and implement data strategy and business architecture roadmaps.
- Deliver executive-ready analyses, scenario simulations, and data products.
- Ensure documentation and governance of all data products.
- Apply agile, design-thinking, and system-thinking principles to deliver incremental solutions.
- Mentor team members and stay current on emerging trends in analytics and data strategy.
- 1-2 years of management experience; proven ability to lead high-performing teams.
- 5+ years in analytics with measurable business impact.
- Expertise in Power BI, Azure, and enterprise-scale data strategy projects.
- Experience with machine learning, statistical analysis, and data modeling.
- Strong communication, influencing, and prioritization skills.
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