Casual Receptionist (TIC - Yellowknife)
Tłı̨chǫ Investment Corporation
- Yellowknife, NT
- Permanent
- Full-time
Reporting to the Manager, Employee Relations & Engagement, the Casual Receptionist is responsible for delivering high-quality customer and client service to the public, TIC stakeholders, and internal staff. This role also provides general administrative and travel coordination support to TIC departments and management.Key Responsibilities
- Serve as the first point of contact for callers and visitors; answer and direct phone calls, respond to inquiries, and greet and assist visitors and staff.
- Manage boardroom bookings and meeting logistics, including coordinating refreshments and supplies (e.g., flip charts, markers).
- Receive, sort, and distribute incoming mail and parcel deliveries.
- Maintain and order office supplies as needed.
- Coordinate travel and accommodation arrangements for staff and management.
- Provide administrative and logistical support across departments as required.
- Perform other general office duties as assigned.
- High School Diploma (minimum); administrative coursework considered an asset.
- At least 1 year of relevant experience in reception or office administration.
- Excellent customer service, interpersonal, and communication skills (both written and verbal).
- Strong time management and organizational abilities; capable of multitasking and meeting deadlines.
- Demonstrated professionalism, discretion, and work ethic.
- Ability to take initiative and work independently in a dynamic environment.
- Proficient in Microsoft Office (Word, Excel, Outlook) and internet use for travel/hotel bookings.
- Experience working in a culturally diverse setting with cultural awareness and sensitivity.
- Fluency in the Tłı̨chǫ language is required.