Technology Coordinator
PCL Construction View all jobs
- Edmonton, AB
- Permanent
- Full-time
- Employee ownership opportunities that build long-term value
- Annual discretionary performance bonuses
- RRSP, TFSA, Pension Contribution Options
- Flexible medical, dental and vision benefits
- Prescription drug coverage and virtual care services
- Life, AD&D and disability insurance
- Paid parental leave and family care support
- Health and lifestyle spending account options
- Mental health and wellness support, including Employee Assistance Programs
- Career growth pathways, leadership development and mentorship programs
- Access to world-class training through PCL's College of Construction and professional development courses
- Ongoing opportunities to learn new skills, explore different roles and grow your career across sectors and regions
- Coordinate end-to-end processing of approved technology requests for job sites and districts, ensuring accuracy, completeness, and adherence to established standards.
- Receive, validate, and process software license assignments, reassignments, and removals, ensuring entitlements and usage align with internal policies and vendor agreements.
- Verify that all required business, technical, and financial information is provided prior to processing; return incomplete or non-standard requests for clarification as needed.
- Support cost allocation and chargeback processes by ensuring requests include accurate coding, ownership, and attribution details.
- Maintain transaction-level documentation to support billing, reconciliation, financial reporting, audits, and compliance requirements.
- Maintain accurate records of technology transactions, asset assignments, and approvals to ensure systems of record reflect the current state.
- Support periodic reviews of license usage, assignments, and recoveries by providing accurate request and transaction history.
- Serve as a central point of contact for districts and job sites regarding request status, processing steps, timelines, and next actions.
- Escalate non-standard requests, exceptions, or policy deviations to senior Technology team members with appropriate context and documentation.
- Operate within defined procedures and governance controls while identifying recurring issues and opportunities to improve request quality, processes, and documentation standards.
- 3+ years of experience in an administrative, procurement support, technology operations, or IT coordination role.
- Demonstrated ability to manage multiple concurrent requests while maintaining a high degree of accuracy and follow-through.
- Working knowledge of software licensing concepts, asset tracking, or internal cost recovery processes is an asset.
- Strong written and verbal communication skills, with the ability to interact effectively with technical and non-technical stakeholders.
- Proficiency with common business systems, tracking tools, and documentation platforms.
- Highly organized and process-driven, with strong attention to detail.
- Comfortable operating within defined standards, approvals, and governance frameworks.
- Service-oriented, with a focus on responsiveness, clarity, and reliability.
- Confident escalating exceptions while preserving context and auditability.