Business Systems Analyst

Royal Bank of Canada

  • Mississauga, ON
  • Permanent
  • Full-time
  • 1 day ago
Job DescriptionWHAT IS THE OPPORTUNITY?As a Business Systems Analyst, you will be responsible for business analysis activities on medium to large sized projects in a highly technical environment. Candidates must demonstrate advanced knowledge and ability, and can apply the competency in new or complex situations. You will be responsible for execution of all aspects of requirements delivery - planning, elicitation, analysis and documentation, management, and support.WHAT WILL YOU DO?
  • Elicit and analyze Business requirements and create documentation such as current and future state business process, user stories, data catalogues, business rules, use cases and user interface design.
  • Contribute to requirements prioritization and leverage techniques to drive out priorities and meet quarterly and annual business objectives.
  • Work collaboratively with our business partners and stakeholders from multiple IT teams (i.e. source systems).
  • Analyze and review different options for data integration and provide recommendations on the solution; such as assessing and defining materiality of data quality issues and possible impact to project objectives.
  • Contribute to data model development, data transformation, system architecture decisions and system to system interfacing, controls, and error handling techniques.
  • Incorporate enterprise standard requirements methodology in requirements planning, analysis and documentation.
  • Manage performance through regular coaching discussions, providing transparency on where the employees are at from a performance perspective.
  • Support User Acceptance Testing by supporting planning, development of test cases and execution of tests
  • Communicate effectively, written and verbal, to various audiences (technical and non-technical)
WHAT DO YOU NEED TO SUCCEED?Must Have:
  • 1-2+ Years of Insurance or Financial industry experience
  • 1-2+ Years of Salesforce experience with 1 or more, preferably as:
  • Salesforce Business Analyst
  • Salesforce Consultant
  • Salesforce Admin
  • Experience working with Waterfall, Agile and Hybrid Methodologies with leadership capabilities and Strong knowledge of these frameworks, and best practices (Agile, Kanban, Scrum, etc.)
  • Excellent analytical and problem-solving skills, inquisitive nature, and comfortable challenging status quo.
  • Experience working with multiple stakeholders in various roles, identification of scope, enforcement of change management processes while maintaining strong relationships.
  • Experience working to with tools like Jira & Confluence
  • Excellent communication skills both verbal and written.
Nice to Have:
  • Some Knowledge for Ingenium application
  • Bachelor’s degree in computer science, Computer Engineering, or related (technical) degree/diploma
  • Certified Business Analysis Professional (CBAP) or Project Management Institute – Professional in Business Analysis (PMI – PBA) Certification
  • Experience analyzing data using SQL, API, XML and JSON message structures.
  • Strong knowledge of fundamental data concepts (for example, but not limited to groups, hierarchies, data structures).
  • Experience working with ML or AI tools
WHAT’S IN IT FOR YOU?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work
#LI-POSTJob Skills Agile Methodology, Business Data Analysis, Business Process Modeling, Commercial Acumen, Communication, Critical Thinking, Decision Making, Group Problem Solving, Interpersonal Relationship Management, Requirements AnalysisAdditional Job DetailsAddress: MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGACity: MississaugaCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: TECHNOLOGY AND OPERATIONSJob Type: RegularPay Type: SalariedPosted Date: 2025-08-29Application Deadline: 2025-09-12Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .

Royal Bank of Canada