IT Support Analyst - Summer Position

Energy Safety Canada View all jobs

  • Calgary, AB
  • $20.00 per hour
  • Permanent
  • Full-time
  • 1 day ago
**Pending funding Approval**Expected Start Date: May 4, 2026 - 16 WeeksBe a part of building a stronger, safer workforce!As the national safety association for the oil and gas industry we advocate for worker health and safety.Everything we do is guided by our behaviours: trusted, responsive, collaborative, disciplined and proactive. When you join Energy Safety Canada, you are part of a team committed to getting workers home safely every day.What is the opportunity:Reporting to Manager, IT Applications the Information Technology Support Analyst will work within Energy Safety Canada’s policies and procedures to provide application support and troubleshooting, system testing and documentation, end user support and enhancements to applications.What will you do:
  • Provide application support to business units in an effective and efficient manner with the use of proven troubleshooting methods and techniques. This may include hands-on support of computer and AV hardware, as needed.
  • Record, track, document, and escalate end user issues using ITIL processes and incident management software. Monitor issues for trends and escalate as appropriate.
  • Document and conduct technical testing for problems, resolutions, patches, and upgrades with IT team and vendors.
  • Other duties as required
What you need to succeed:
  • Student in Computer Science, Computer/Software Engineering or Business Analysis
  • Strong customer service focus
  • Proven analytical and problem-solving abilities
  • Proven interpersonal, teamwork, and relationship building skills
  • Strong communication and interpersonal skills
  • Basic understanding of ITIL processes especially incident and problem management
  • Working knowledge of current Web technologies such as SQL, GITHub, DevOps
  • Highly self-motivated with a keen attention to detail
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Ability to work both independently and in a team-oriented, collaborative environment
What’s in it for you:
  • Salary: $20.00 per hour
Energy Safety Canada is committed to building a talented and diverse workforce which creates an environment that supports diversity, equity and inclusion. We encourage all qualified candidates to apply.Ready to make a difference? Apply Now!Energy Safety Canada thanks all applicants for their interest; however, only those selected for an interview will be contacted.

Energy Safety Canada