Operations Worker (Auxiliary)
- Richmond, BC
- $33.36-39.32 per hour
- Permanent
- Part-time
Department: Operations
Direct Supervisor: Assistant Manager, Operations
Anticipated Start Date: September 2025Positions Available: MultipleAre you a dependable and safety-focused professional looking for flexible, hands-on work in a dynamic facility environment? We are currently seeking Auxiliary Operations Workers to support the day-to-day ice-making and operation of our facility. In this on-call role, you will assist with a variety of tasks including ice maintenance, mechanical systems support, custodial duties, and event conversions. You will work both independently and as part of a team to ensure the facility is safe, clean, and operating efficiently for staff, users, and the community. This is a great opportunity for someone with technical skills and a strong customer service mindset looking to contribute in a flexible, as-needed capacity.Job Summary
- Responsible as assigned for maintaining and operating the facility and related equipment/assets in a safe and efficient manner
- Monitors and operates refrigeration, mechanical and ice making equipment/systems
- Performs repairs and maintenance as assigned and within (when applicable) the permissions of individual certification(s)
- Responds to on-demand service calls and proactively engages in core work assignments related to facility, equipment and/or asset maintenance
- Liaises with internal, external and partner stakeholders proactively and as assigned
- Responsible to ensure that all work performed is done in a safe, responsible and respectful manner, ensuring outstanding customer service and guest experience as core deliverables
- Operates the facility as assigned, and in a safe and efficient manner
- Monitors, and as required operates equipment and direct digital controls (DDC) systems related to refrigeration, mechanical/HVAC, lighting and other building controls/systems as assigned
- Performs minor and/or routine maintenance and repair throughout the facility, including equipment and assets
- Responds to facility, equipment and/or asset issues, prioritizing work in order to maintain a safe environment for staff and users
- Safely operates, maintains and services ice resurfacers and ice making equipment
- Inspects, maintains and services sport and field-of-play equipment as required
- Maintains and delivers first-class ice conditions specific to the needs of each program and/or sport
- When applicable, participates in ice in/out procedures and sport/logo application/removal
- Monitors, and as required operates the refrigeration ice plant in a safe and efficient manner
- Keeps accurate records, including, but not limited to daily logs, equipment usage reports, maintenance records and incident reporting
- Uses computer applications as required
- Drives vehicles as required and/or assigned, including (but not limited to) ice resurfacers, maintenance & utility vehicles, forklifts, scissor lifts and boom lifts
- Performs facility and equipment conversions as required
- Assists event and frontline services as required
- Performs custodial/cleaning duties as required and/or assigned
- Communicates with and assists contractors and external service providers as required
- Completion of Grade 12
- Certification issued by Technical Safety British Columbia (TSBC) - minimum Ice Facility Operator (IFO)
- Refrigeration Operator (RO) or 4th Class Power Engineer certifications are an asset
- BC Class 5 Driver’s License
- Safe and skilled ice resurfacer operator
- Safe and skilled knowledge and ability in all aspects of ice making
- Operating knowledge and ability to use all types of building maintenance equipment
- Ability to safely perform ongoing physical aspects of the job
- Proficient with computers and capable to operate DDC systems related to refrigeration, HVAC/mechanical and lighting
- Excellent oral & written language skills, with ability to perform and maintain accurate reports, logs and other critical communications as required
- Ability to communicate and deliver outstanding customer service/experience to all stakeholders
- Ability to perform and thrive independently and as part of a team
- Must be able to complete and maintain a successful criminal record check
- All qualifications listed must be maintained in good standing during the life of employment
- Fork Lift Operator Certificate
- Boom/Aerial Lift Operator Certificate
- Fall Protection Certificate
- Arena Ice Maker Certificate
- Skilled Trade(s) Ticket
- Building Service Worker Certificate
- WHIMIS Training & Certificate
- Valid Standard First Aid and AED Certification
- Experience working with high performance athletes and local sporting organizations
- IFO - $33.36
- RO - $35.63
- 4th Class - $39.32
- Access to 20,000 sq ft fitness centre with top class facilities, over 100 pieces of strength and cardio equipment, 4-storey climbing wall, YYoga studio, endless fitness classes, Olympic sized ice rinks and the Richmond Olympic Experience (ROX) museum
- Municipal Pension Plan
- Collaborative team environment
- Learning and development opportunities