Advisor, IG Wealth Connect (Quebec)
IG Wealth Management View all jobs
- Quebec City, QC
- $52,500-72,500 per year
- Permanent
- Full-time
- Manage day-to-day priorities servicing inbound/outbound client, proactive campaigns and retention activities
- Provide financial planning advice - assist with estate planning, debt management, insurance and mortgage.
- Meet all standards of financial planning and advice and ensure regulatory guidelines are adhered to during all interactions.
- Manage escalations - review each issue with consideration, collaborate with other business units, initiate appropriate action to betaken to resolve any issues in a timely and efficient manner.
- Contribute to departmental initiatives - participate in growth of our share of wallet and implementation of IG Wealth Connect strategies.
- Responsible for servicing activities for registered and non-registered accounts. Activities include updating account information, processing financial and non-financial requests, quality control, responding to service requests, follow up and adjustments.
- Ensure procedural, regulatory, compliance and departmental policies are followed.
- Identify opportunities for business and process improvements and implement changes as developed by management team.
- Ability to multi-task in an extremely diverse fast-paced environment.
- Solution oriented, an excellent problem solver with proficiency in financial planning.
- Performance-driven high achiever with great sales skills.
- Mutual fund, mortgage and/or insurance industry background, including product knowledge, processing and compliance.
- Post-Secondary or equivalent in business or a relevant field. IFIC Mutual Fund or Canadian Securities Course. Certified Financial Planner designation is an asset.
- Bilingualism French and English is required in order to serve English speaking clients in and outside Québec.
- Strong awareness of respectful workplace policies, ensuring an inclusive professional environment.
- Minimum of 4 years experience in the financial services industry.
- Practical experience with a CRM and the Office Suite.