Sales Enablement & Commercialization Lead

Fiserv View all jobs

  • Mississauga, ON
  • $100,000-126,000 per year
  • Permanent
  • Full-time
  • 20 days ago
Calling all innovators – find your future at Fiserv.We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.Job Title Sales Enablement & Commercialization LeadAbout your role:You will lead is responsible for supporting the launch and growth of products and services across bank and large channels. This role equips partner sales and service teams with the training, tools, and insights needed to succeed, while driving end‑to‑end commercialization activities to ensure successful go‑to‑market execution. The role blends training expertise, cross-functional collaboration, and strategic channel management to support scalable and sustainable growth.What you'll do:
  • Design, develop, and deliver onboarding and continuous learning programs for channel sales and service teams.
  • Collaborate with product, process, and enablement of SMEs to maintain accurate, updated training content across all channels.
  • Develop digital learning materials, assessments, knowledge articles, and product guides tailored for partner teams.
  • Evaluate training effectiveness using feedback, adoption metrics, and performance outcomes; refine programs accordingly.
  • Facilitate live virtual and in‑person training sessions for launches, partner onboarding, and other enablement needs.
  • Provide partners with scalable training resources and toolkits that support their internal learning and development programs.
  • Partner with product, marketing, operations, and channel management teams to execute go‑to‑market strategies for new products, features, and services.
  • Develop and manage launch plans, including timelines, milestones, and deliverables across multiple partner channels.
  • Host regular update calls, product reviews, and enablement sessions with partner teams to drive alignment and engagement.
  • Provide ongoing support for product inquiries, escalations, and operational challenges across channels.
  • Monitor channel performance and adoption, identifying opportunities to optimize partner engagement and product success.
Experience you will need to have:
  • Bachelor’s degree in business, Marketing, Education, or related field (or equivalent experience).
  • 5 years in Sales Enablement, Product, Sales, or related commercial functions.
  • 2 years of experience in Financial Services, Merchant Services, or channel‑driven businesses.
  • Proven ability to manage multiple initiatives while collaborating effectively across diverse teams.
Experience that will be great to have:
  • Experience with LMS platforms and digital learning tools.
  • Understanding of product lifecycle management and commercialization best practices.
  • Experience working with channel partners such as banks, financial institutions, or large enterprise distribution partners.
  • Formal facilitation or training certifications.
  • KPIs / Success Metrics
  • Training program completion rates, quality, and effectiveness based on feedback and performance.
  • Timely and successful product launches across partner channels.
  • Engagement, satisfaction, and adoption levels among partner relationship and sales teams.
  • Product and sales performance within bank and large channel partnerships.
How you’ll work:This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.This role requires the use of a computer and audio equipment.Sponsorship:Applicants must be legally authorized to work in Canada to be considered for this position. The company is not offering visa or work permit support. Only candidates who are Canadian citizens, permanent residents or who hold a valid open work permit will be considered for this role.Benefits at Fiserv:Fuel Your Life wellness program with activities and rewards to support total well-beingPaid statutory holidays, Recharge & Refuel vacation (years-of-service tiers), and a Paid Sick Time programNo-cost, confidential support through the Employee Assistance Program (EAP) for you and household membersRecognition through Living Proof, with points redeemable for merchandise and gift cardsEight Employee Resource Groups to build connection and inclusionRRSP with 100% company match up to 5%, a Non-Registered Savings Plan (NREG), and an Employee Stock Purchase Plan (ESPP)Comprehensive extended health care and vision benefits, plus dental coverageCompany-paid Basic Life and AD&D, with optional life and AD&D coverage availableCompany-paid Short-Term Disability and Long-Term Disability income protectionEmergency medical coverage for out-of-province/out-of-country travel via extended health benefitsSalary Range: $100,000.00-$126,000.00Thank you for considering employment with Fiserv. Please:Apply using your legal nameComplete the step-by-step profile and attach your resume (either is acceptable, both are preferable).Our commitment to Diversity and Inclusion:Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.Note to agencies:Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.Warning about fake job posts:Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.

Fiserv