Job DescriptionWhat is the opportunity?Payments Transformation is a multi-year, transformational program within Enterprise Payments in the Personal Bank COO Office. In addition to managing the day to day industry affairs for RBC, our mandate also includes influencing and then integrating regulatory payment changes. Working with internal stakeholders, regulators, system operators and other FIs, we enhance our enterprise payment capabilities for a variety of payment types. Our role in the organization is unique reaching across consumers, businesses and institutional clients to improve the payment flows that occur every day. Primary external organizations include Payments Canada, CBA, SWIFT and Interac all of whom are drivers of change in Canada.Our vision is to deliver innovative solutions which drive material, attributable and impactful business value using insight driven methods, aligned to RBC’s goals and objectives. Our group works beyond the traditional execution space, and supports businesses in their strategic decision making and solution design.We’re on the lookout to have a high potential individual to join the team as a Director, Payments Transformation to drive client and business value through our exciting transformational program. We’re looking for someone who can think beyond the norm, connect the dots and provide leadership to the foundational business planning and ongoing monitoring that is required to ensure successful execution of the programs deliverables.What will you do?Facilitates and influences the development of execution strategy through business insights and thought leadership, ensuring programs are aligned to business and segment strategies and outcomes are tied to measurable business value.Leads, directs and oversees activities on planning, delivery and implementation to ensure program strategic goals and objectives are accomplished within approved time frames, scope and budget.Leads the development and approval of Project Approval Request (PAR) for the program streamsUses insights and influence to ensure programs pivot, accelerate or stop to react to the changing environmentManages programs with high amount of value (benefit/cost), complexity and uncertainty/ambiguity; ensures resources are applied to areas of greatest impact and valueActs as a thought leader and provides insight-driven solutions to business problems in alignment to business/segment/organizational strategiesChampions strong program communication including senior executive briefingsManages overall business program financials and tracks value for effective decision makingWhat do you need to succeed?Must-have:10+ years of experience leading programs with high level of value (benefit/cost), and very high level of complexity and uncertaintyUndergraduate degree or equivalent experienceExpert knowledge of paymentsAdvanced knowledge of change managementAdvanced communication, presentation and facilitation skillsNice-to-have:Strategy or Business Architecture experiencePMP and/or PgMP certificationAdvanced knowledge of the industries that comprise the financial sector (banking, investment, insurance, trust)What’s in it for you?We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicableLeaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial servicesFlexible work/life balance optionsOpportunities to do challenging workOpportunities to take on progressively greater accountabilitiesOpportunities to building close relationships with clientsJob Skills Business Case Design, Critical Thinking, Knowledge Organization, Product Development Lifecycle, Product Development Methodology, Product Manufacturing, Product Services, Product Testing, Results-Oriented, Waterfall ModelAdditional Job DetailsAddress: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTOCity: TorontoCountry: CanadaWork hours/week: 37.5Employment Type: Full timePlatform: PERSONAL & COMMERCIAL BANKINGJob Type: RegularPay Type: SalariedPosted Date: 2025-08-27Application Deadline: 2025-09-17Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date aboveInclusion and Equal Opportunity EmploymentAt RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.Join our Talent CommunityStay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at .
