VP of Operations

Cache Ventures

  • Vancouver, BC
  • Permanent
  • Full-time
  • 2 months ago
  • Apply easily
Install the Engine. Scale the Machine.This is not a typical “Head of Ops” role.This is a scale inflection role.Emailable has been built founder-led.Now we’re installing a revenue focused operator to turn aggressive growth into a predictable machine.If you’ve scaled a chaotic $5M–$15M ARR SaaS and know what breaks between scrappy and scalable, keep reading.If you want comfort, skip this.What We’re BuildingEmailable powers high-volume senders who live and die by inbox placement.Tech & SaaS, Ecommerce & Retail, Professional Services, Travel & Hospitality, and Media & Publishing.When deliverability drops, they bleed revenue.We’re becoming the verification + deliverability infrastructure layer for that ecosystem.This role is about making revenue predictable while we scale aggressively.RequirementsWhat You OwnYou own the revenue engine.Not meetings.
Not culture slides.
Not “alignment.”Revenue.Specifically:
  • Forecast accuracy (±10%)
  • Pipeline discipline
  • Net Revenue Retention
  • Gross churn reduction
  • Enterprise expansion
  • Revenue visibility across the org
You will run:
  • Sales
  • Customer Success
  • RevOps
  • Support
If revenue misses, it’s on you.
If we scale hard, you’re the architect behind it.What This Role Is Not
  • Not corporate COO
  • Not process theater
  • Not a founder babysitter
  • Not maintenance mode
We want a builder.Someone who has:
  • Cleaned up messy CRMs
  • Killed fake optimism in forecasts
  • Reduced churn in usage-based SaaS
  • Installed discipline in scrappy teams
  • Worked directly with a driven founder
If you’ve only operated inside polished enterprise orgs, this likely isn’t for you.What Success Looks LikeBy Day 90
  • Clean forecasting system
  • Clear segmentation
  • You running revenue meetings
  • Founder removed from operational noise
By 12 Months
  • Revenue predictable
  • Enterprise motion repeatable
  • NRR strong and stable
  • Internal execution tight
Long-Term
  • Scale toward eight figures
  • Revenue leadership under you installed
  • Infrastructure-level positioning in Media & Publishing
Who Thrives HereYou might be:
  • A VP Revenue at a growth-stage SaaS who’s capped
  • A Head of RevOps already doing CRO-level work
  • A COO at a scrappy martech company
  • A former founder who learned revenue discipline the hard way
You are:
  • Calm under pressure
  • Direct
  • Comfortable challenging a CEO
  • Obsessed with numbers
  • Energized by growth
BenefitsFully Remote WorkWork from anywhere. We’re a globally distributed team that optimizes for deep work, autonomy, and output, not office hours.Competitive CompensationStrong base salary + performance bonus. We pay for talent and expect high ownership in return.Flexible Time OffWe operate like adults, take time when you need it. No complicated policies, no counting days.Family-Friendly PoliciesWe support parents with:
  • Paid parental leave
  • Flexible schedules
  • Real understanding of life outside work
Mental Health & Wellness SupportWe encourage sustainable work (not burnout) and provide access to wellness stipends or services to keep you performing at your best.Annual Home Office & Productivity BudgetUpgrade your setup - monitors, keyboards, software, whatever helps you work better.Professional DevelopmentBudget for:
  • Courses
  • Certifications
  • Conferences
  • Books
Anything that helps you grow into a future COO-level operator.Cutting-Edge Tech StackWork with a modern toolset and help shape how our internal systems evolve.High-Trust, No-Bureaucracy CultureNo politics. No red tape.
Just smart people working together to build something meaningful.Final FilterIf you want stability and incremental growth, this isn’t for you.If you want to build the revenue machine behind a category-defining infrastructure company, you'll figure out how to get in touch with me.

Cache Ventures