
Premium Bartender, Hospitality | Part-Time | TD Coliseum
- Hamilton, ON
- $17.20 per hour
- Permanent
- Part-time
- Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
- Follow the bar pre-shift notes and bar menus and provide service as described.
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks under AGCO and Smart Serve regulations pertaining to the service of alcohol.
- Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
- Must pour drinks responsibly in accordance with company standards for serving size.
- Must check guest’s ID in accordance with regulations to verify minimum age requirement for the purchase of alcoholic beverages.
- Must communicate a cut-off to a guest as required.
- Listening and responding to any customer requests or concerns.
- Contact a management member if he/she is unable to resolve or make a decision beyond the scope of standard decision-making.
- Request additional product or restock product as required
- Ability to handle cash accurately is required. Employee is responsible for issued bank at his/her bar.
- Maintains clean and sanitary work station at all times. Ensures bar equipment is clean & well maintained.
- Other duties as assigned such as set-up and breakdown of bar equipment as required and assisting with organization of the cooler, liquor cages and dry storage areas.
- Minimum 2 years of alcohol service experience in a restaurant, premium hospitality, or event venue setting
- Strong classic cocktail, wine and beverage knowledge
- Demonstrated experience in premium customer service and guest interaction
- Excellent communication skills and attention to detail
- Ability to work under pressure in a fast-paced, high-volume environment
- Professional appearance and positive, team-first attitude
- Must hold a valid Smart Serve Certification
- Comfortable working on your feet for extended periods
- Must be legally eligible to work in Canada
- Available to work an event-driven schedule, including evenings, weekends, and holidays
- Performing the duties of this position involves extensive and continuous standing and walking.
- Routine activities require the employee to be able to reach with hands and arms, sit, walk, stoop, kneel, crouch and crawl.
- The employee is frequently required to lift up to 50 pounds.
- The vision requirements include the ability to adjust focus, peripheral vision and close vision.