Veterinary Reception, Client Care Specialist/Technician AssistantWillowdale Animal Hospital is currently welcoming a Veterinary Receptionist who will also provide client care and technician assistant support for our team. This role is covering a maternity leave for 18 months (possibility for extension or other opportunities).This is an exceptional opportunity for an organized, motivated, and empathetic individual to join us in a very important support role for the entire hospital. In this role, you will help our clients and their pets feel welcomed and appreciated!Key Responsibilities:Excellent customer service skills; a real aptitude for putting pets and pet parents at ease and creating a welcoming environment Ability to answer a multiline phone system and track and book appointments effectivelyScheduling appointments; Admitting and discharging pet patients Invoicing/billing; creating estimates and processing payments Take initiative and work independently A Veterinary Assistant (VA) program certificate is an assetGeneral housekeeping duties; cleanliness of reception, pet holding areas, and common areas Willingness to learn more regarding; veterinary services, updated medical office procedures, and assist the Veterinary staff with various tasks and treatmentsA love for all companion animals!!What VCA Canada can offer youVCA Canada Student Loan RRSP Program – Ask us more!Medical Library; 2000+ journals, 600+ textbooks, research, and more at your fingertips!RRSP Employer 5 % Match Program – saving for your future just got easier!Paid wellness days, sick days, and vacation timeEmployee assistance programContinuing education benefits; paid to learn!Referral Bonus Rewards!E-tools to assist with meditation, better sleep, exercise, and focusVirtual health care (telemedicine) offers quick access to quality careAccess to amazing mini-coursesOpportunities to give back to your community through VCA initiativesGenerous personal pet care discountsApply now!!If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
