Intern, ERP GenAI

Gildan View all jobs

  • Montreal, QC
  • Training
  • Full-time
  • 2 months ago
Who we are:Gildan is a leading manufacturer of everyday basic apparel, with a strong portfolio of brands, including Gildan®, Hanes®, Comfort Colors®, American Apparel®, ALLPRO™, GOLDTOE®, Peds®, Bali®, Playtex®, Maidenform®, Bonds®, as well as Champion® which is under an exclusive licensing agreement for the printwear channel in the U.S. and Canada. Together with our global team of dedicated employees, Gildan is united in its vision of Making Apparel Better®. Discover the full scale of Gildan and prepare to be surprised at . The opportunity:The JD Edwards Development organization is launching a project to consolidate and modernize all JD Edwards related documentation, including Oracle documentation, internal ITRs, functional/technical specifications, troubleshooting guides, interface documentation, development standards, and historical project assets. The intern will support the creation of a structured, searchable knowledge repository and work with internal AI teams to enable content ingestion into a GPT-style chatbot for JD Edwards World and EnterpriseOne (E1). This initiative will improve productivity, reduce reliance on tribal knowledge, accelerate onboarding, and reduce incident resolution time. The intern will also contribute to long-term governance standards to keep documentation accurate and current.The roleDocumentation Inventory, Consolidation & Cleanup
  • Identify and collect all JDE-related documentation from shared drives / SharePoint / email archives / team repositories / vendor portals
  • Create a master inventory including document owner, version, module (Finance, Procurement, Manufacturing, etc.), and technical categories
  • Review and remove duplicates, outdated content, and incomplete documentation, coordinate corrections with document owners
  • Deliverables: JDE Documentation Inventory + Source Register; “Clean Library” baseline
Knowledge Structuring for AI Readiness (Taxonomy + Metadata)
  • Design a standardized taxonomy for JDE World vs JDE E1 documentation (module, process, environment, tools, integrations, job/batch, etc.)
  • Standardize file naming conventions and apply tagging / metadata requirements for retrieval accuracy
  • Convert priority documents into structured formats (e.g., markdown, templates, Q&A cards, glossary entries)
  • Deliverables: Taxonomy Model + Metadata Framework + Documentation Standards
Internal GPT / Chatbot Enablement Support + Quality Validation
  • Partner with internal AI/data teams to support content ingestion requirements (cleaning rules, chunking readiness, formatting)
  • Conduct chatbot testing to validate response quality (accuracy, completeness, link-back to source docs, hallucination risk)
  • Propose a documentation governance model including owners, review cadence, and lifecycle process to ensure sustained relevance
  • Deliverables: AI Readiness Pack + Testing Results + Governance Recommendations
The requirements
  • Graduate diploma in one of the following: Computer Science / Software Engineering, Information Technology / Information Systems, Data Science / Artificial Intelligence Business Technology Management
  • Preferably a student with interest in enterprise applications / ERP systems
  • Strong written communication skills; able to translate technical information into clear, structured documentation
  • Highly organized; able to manage large documentation sets and work across multiple stakeholders
  • Knowledge of documentation tooling such as Microsoft Office, SharePoint, Confluence, and/or Markdown
  • Interest in AI/LLMs (e.g., GPT, retrieval augmented generation concepts) and knowledge management practices
  • Strong attention to detail; ability to validate information accuracy and maintain version control
  • Self-driven with ability to work independently, manage priorities, and deliver weekly progress reporting
  • This position requires proficiency in a language other than French to support customers, employees or markets located outside the province of Quebec or requiring services in a language other than French, mainly English
#LI-HybridWhat's in it for you:
  • Join a leader in apparel manufacturing with strong safety and environmental standards
  • Be part of a diverse workplace with fun workplace activities
  • Benefit from continuous training opportunities
  • Take advantage of our attractive benefits packages
We want to get to know you better! Please include your transferrable skills and unique experience in your application to help us learn more about you.We thank all applicants for their interest, however, only those selected for interviews will be contacted. Find your fit with us:We recognize the importance of diversity, equity, and inclusion to create a meaningful, collaborative work environment. As an inclusive employer, we value and embrace all the traits that make you uniquely you and seek to provide everyone with an equal chance to succeed. Because equity and inclusion matter at Gildan.#FindYourFit at Gildan and tailor the future of your own career.

Gildan