We are looking for a Global Product Advisor (SKI-DOO & LYNX SNOWMOBILES) who will report to the Global Product Support Team Lead, and who’ll be tasked with helping us find and provide technical service solutions for our dealers and customers. As part of your role, you’ll be significantly contributing to the organization's growth. You’ll be at the forefront of delivering outstanding service to BRP’s customers.YOU’LL HAVE THE OPPORTUNITY TO:Provide comprehensive global product support to our Dealer/Distributor Network, ensuring alignment with our brand promise and delivering exceptional technical assistance.Advise dealers on best practices, BRP policies, and operational guidelines to optimize service delivery and uphold brand standards.Proactively coach partners and dealers on technical support issues, fostering strong relationships and promoting continuous improvement.Identify communication gaps and address product-related challenges to drive future product enhancements and bolster our network's reputation.Monitor and escalate emerging issues or trends promptly, contributing to ongoing improvements in our support services and representing your sector effectively.YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS, EXPERIENCE AND COMPETENCIES:Required:A technical degree or relevant experience in powersports, automotive, marine, or small engine mechanics.At least 2 years of relevant mechanical experience in a powersports dealership or in a similar environment with solid technical competency.Strong troubleshooting and diagnostic skills with a thorough understanding of electrical and mechanical theory. The ability to navigate and understand electrical wiring diagrams, schematics, service manuals, electronic parts catalogs, engineering drawings and bills of materials.Excellent written and verbal communication skills; the ability to articulate thoughts, ideas, and technical terminology.Preferred:Experience using CRM/ERP systems or similar and Google Suite or Microsoft Office.Passionate about after-sales and support, with a relentless commitment to solving problems and enhancing service experiences.Dedicated to delivering high-quality services and excelling in innovative problem-solving, especially in challenging situations.Skilled in connecting product knowledge with dealer support and customer satisfaction.Do you have other qualifications? Tell us what is unique about you that is a great addition to the team.Does this sound like you? We look forward to receiving your application.ACKNOWLEDGING THE POWER OF DIVERSITYBRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead!For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.Let’s start with a strong foundation — You want it, we have it:Annual bonus based on the company’s financial resultsGenerous paid time awayPension planCollective saving opportunitiesIndustry leading healthcare fully paid by BRPWhat about some feel good perks:Flexible work scheduleA summer schedule that varies by department and locationHoliday season shutdownEducational resourcesDiscount on BRP productsWELCOME TO BRPWe’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 16,500 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination: It’s about the journey.#LI-Hybrid #LI-GB1
