Compliance Manager FCC

Fidelity Investments View all jobs

  • Toronto, ON
  • $115,000-150,000 per year
  • Permanent
  • Full-time
  • 2 months ago
Job DescriptionYou will be working on a flexible hybrid schedule as part of Fidelity’s dynamic working arrangement.Current work authorization for Canada is required for all openings.Who We AreAt Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services - and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best - both personally and professionally.Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and the Canadian brokerage arms of U.S.- based firms.For more information about Fidelity Clearing Canada, please visitWhat You’ll DoThe Compliance Manager will work closely with the Complex Compliance Manager in managing the end-to-end account opening processes related to complex accounts (ie. multi-layered entity), including but not limited to trusts, foreign entities, and other non-common account structures, to ensure all complex accounts are opened efficiently with appropriate documentations in full compliance with AML, QI/FATCA/CRS and other regulatory requirements. The position reports to Director, Compliance.In addition, the incumbent may also be involved with assisting the team with daily operations, including but not limited to inquiry responses, compliance related money & security movement requests, responding to regulatory audit and inquiry requests and other duties as may be assigned and related thereto.What You Will DoComplex Account Review and oversightReview and provide guidance and reconciliation to FCC clients to ensure all required documentation and due diligence are completed prior to account opening.Complete end to end processing to open complex accounts.Collaborate with cross functional teams to ensure process and knowledge alignment and complex account requests are completed efficiently and in compliance with regulatory requirements.Provide assistance with various client account documentation.Provide guidance/answer inquiries relating to QI/FATCA/CRS.Collaborate with Complex Compliance Manager to create and update procedures relating to complex account opening.Training and GuidanceProvide training to team members assisting with complex account opening review.Collaborate with Complex Compliance Manager to develop and maintain training material on complex accounts and provide training to internal teams and clients on best practices and regulatory requirements relating to complex accounts.CRM II related monitoringAssist with the development and execution of testing measures for Performance Reporting. Fee Disclosure Reporting, Last vs Bid and Ask pricing discrepancies and statement disclosure.Participate in CRM II yearly reporting as Compliance contact for the project.Compliance and risk supportAdvise, train, and develop awareness of compliance related issues among FCC employees.Interpret both internal policies and regulatory instruments to resolve complex issues for FCC and clients.Collaborate with internal partners to increase process efficiencies.Assist with monthly pricing review.Update and review existing policies and procedures annually or as required.Act as a backup for response to regulatory requests.Assist as required in processing and analysis of risk daily workflow.Assist in answering in compliance inquiries, include but not limited to money movement, general compliance related questions and escalations.Incident escalation and managementEnsure all incidents are escalated appropriately to the Complex Compliance Manager, Director, Compliance and/or Chief Compliance Officer.Assist with regulatory reporting of high-risk items to either FINTRAC or CIRO.Record keeping and retention of all back up materials.What We’re Looking ForUniversity Degree in a related field or equivalent experience5+ years of experience in broker/dealer relations, compliance, and/or operations, with a strong focus on complex account opening, KYC, AML or regulatory complianceAbility to collaborate effectively with cross-functional teams, including operations, compliance, legal, audit and riskAbility to work well to deadlines and proactive, organized and capable of managing multiple priorities.Good inter-personal skills, especially the ability to work well with partners and senior management to resolve sensitive issuesExcellent written and verbal communication skills as well as presentation skillsDetail-oriented with strong analytical and problem-solving skillsHigh level of proficiency with Microsoft Excel and PowerPoint, and good working ability with other Microsoft applicationsExperience in managing cross-functional projects, related to process improvement, compliance technology implementationsFrench language skills is nice to haveAn understanding of internal controls and their development and testing is an advantageExpertise You will BringIn-depth knowledge of regulatory frameworks related to account opening, AML, KYC, and complex client structures.Comprehensive knowledge of Canadian financial regulations, including FINTRAC, CIRO, CSA, QI, FATCA, CRS and relevant securities law.Strong interpersonal skills, especially the ability to work well with clients, key partners, and senior management to resolve sensitive issues.Total Rewards That Reflect Your ImpactWe believe exceptional work deserves exceptional recognition. That’s why we offer a competitive compensation package designed to support your success today—and your financial well-being tomorrow.For this role, your total rewards include:
  • Base Salary and Discretionary Performance Bonus: A competitive annual range of $115,000 to $150,000, based on your experience and qualifications.
  • RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
We’re proud to offer a compensation package that aligns with provincial pay transparency requirements.This posting represents an existing vacancy within our organization—an opportunity to step into a role where your talents will make a meaningful difference.Some of the ways we’ll help you feel valued and supported as part of our team:Flexible working arrangements - 100% remote, hybrid, and in office optionsCompetitive total compensation, including company contributions to your group RRSP without a matching requirement from youComprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapyParental leave top-up to 100% of your salary for a period of 25 weeksUp to $650 for home office equipmentGenerous time off policy, including 2 paid days annually to volunteer at a charity of your choiceDiversity and inclusion programs, including an active network of Employee Resource GroupsExtensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designationWe care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.Fidelity Canada is an equal opportunity employerFidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.Accommodation during the application processFidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at .No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.Why Work at Fidelity?We are proud to be recipients of the following:Awards
  • Canada's Top 100 Employers
o Greater Toronto's Top Employers
o Canada's Top Family-Friendly Employers
o Canada's Top Employers for Young People
  • Great Place To Work® Certified
o Best Workplaces for Inclusion
o Best Workplaces for Mental Wellness
o Best Workplaces for Today's Youth
o Best Workplaces for Women
o Best Workplaces in Financial Services & Insurance
o Best Workplaces in Ontario
o Best Workplaces with Most Trusted Executive Teams
  • LinkedIn Top Companies in Canada
  • Human Resource Director (HRD) - Best Place To Work
o HRD - 5-Star Benefit Program
o HRD - 5-Star Diversity & Inclusion EmployerDesignations
  • Canadian Compassionate Companies – Certified
  • Benefits Canada's Workplace Benefits Award - Future of Work Strategy
  • TalentEgg National Recruitment Excellence Award - Special Award for Diversity & Inclusion in Recruiting
  • Canadian HR Reporter's Most Innovative HR Team

Fidelity Investments

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