MacOS Support Analyst
LanceSoft
- Regina, SK
- Permanent
- Full-time
Duration: 06 Months (With Possible Extension)Required Experience:
- A bachelor’s degree in business administrator or computer science and at least five years of related experience (or an equivalent combination of education and experience)
- Strong understanding of MacOS operating systems, hardware, and software
- MacOS system administration, networking, and security
- Device management experience using Jamf MDM
- Understanding of large enterprise IT infrastructure - Networks, Security, Cloud
- Strong communication and customer service skills
- Troubleshooting and problem solving
- Ability to work independently and in a team environment.
- Capable IT Systems thinker
- Provide tier 2 and 3 support to MacOS device fleet.
- Work closely with other IT teams such as Cyber and Network to remediate problems and incidents.
- Deploy software, OS and security updates to MacOS fleet.
- Build, test and deploy MacOS system policy changes.