MacOS Support Analyst

LanceSoft

  • Regina, SK
  • Permanent
  • Full-time
  • 25 days ago
Location: Regina, SK (Hybrid 50% Remote, 50% Onsite)
Duration: 06 Months (With Possible Extension)Required Experience:
  • A bachelor’s degree in business administrator or computer science and at least five years of related experience (or an equivalent combination of education and experience)
  • Strong understanding of MacOS operating systems, hardware, and software
  • MacOS system administration, networking, and security
  • Device management experience using Jamf MDM
  • Understanding of large enterprise IT infrastructure - Networks, Security, Cloud
Required Skills:
  • Strong communication and customer service skills
  • Troubleshooting and problem solving
  • Ability to work independently and in a team environment.
  • Capable IT Systems thinker
Description of duties:
  • Provide tier 2 and 3 support to MacOS device fleet.
  • Work closely with other IT teams such as Cyber and Network to remediate problems and incidents.
  • Deploy software, OS and security updates to MacOS fleet.
  • Build, test and deploy MacOS system policy changes.

LanceSoft