Part time Sales Associate
- Waterloo, ON
- Permanent
- Part-time
- Greet customers, answer questions, build customer confidence, and recommend products based on their needs, providing exceptional customer service.
- Operate a POS system, accurately process payments, and issue receipts.
- Keep the store neat. This includes restocking products and ensuring that the store's inventory levels are adequate to meet customer demand.
- Act as an expert in the product lines the store carries, with attention to detail and the ability to answer any questions they may have.
- Act as a trusted advisor to customers and provide advice on product selection, usage, care, and maintenance.
- Consistently meet or exceed daily, weekly, and monthly sales goals to drive store profitability.
- Maintain a professional, welcoming demeanor and greet customers upon arrival while also checking out customers quickly and efficiently.
- Conduct opening and closing procedures for the store, including inspecting products, ensuring cash registers are balanced and closed securely, and following security procedures.
- Act as a role model for customer service and attitude amongst other sales associates.
- High school diploma or equivalent required. Associate's or Bachelor's degree preferred.
- 2+ years experience in sales, customer service, or retail is required for this role.
- Exceptional customer service and interpersonal communication skills, with demonstrated ability to adapt to the diverse needs of customers.
- Ability to multitask, respond to competing deadlines, and manage priorities effectively.
- Strong leadership qualities with the ability to take ownership and delegate tasks to others, when appropriate.
- Passion/knowledge of pop culture and board games (preferred)
- Ability to stand or walk for long periods and lift to 30 pounds.