Disability and Injury Management Advisor
Pomerleau View all jobs
- Quebec City, QC
- Permanent
- Full-time
You will support internal teams and external partners throughout the entire process-from file opening to return to work-while ensuring compliance with regulatory requirements and best OHS practices. Through close collaboration with site teams, Human Resources, healthcare professionals, and regulatory bodies, you will actively contribute to a proactive, rigorous, and people-centered approach to worker health and safety.What you will do
- Receive, review, and process mail and emails related to occupational injury management, including supporting documentation and attachments.
- Ensure accurate filing of emails and documents in internal tracking systems and record relevant activities in Outlook calendars.
- Open occupational injury files and ensure the accuracy, completeness, and compliance of information required for decision-making.
- Draft objection comments, when required, and notify the appropriate parties when a file may be subject to contestation.
- Perform required verifications through the CNESST portal to confirm proper file intake and management.
- As needed, coordinate and carry out hearings, appeals, or withdrawals with the relevant authorities.
- Collaborate with external partners to gather and transmit required information for mandatory reporting, including files outside Québec.
- Assist in the preparation of temporary assignment forms and ensure their submission to the treating physician.
- Contribute to monitoring the medical progress of files, as applicable, and communicate relevant information to stakeholders.
- Prepare files and mandates for medical assessments and expert evaluations.
- Prepare, submit, and follow up on various requests (BEM, cost-sharing, suspension of benefits, etc.).
- Communicate verbally and in writing with internal and external stakeholders to conduct follow-ups or request information.
- Proactively and consistently share all relevant information with the appropriate stakeholders.
- Ensure follow-up on files that proceed to the legal stage, as applicable.
- Receive statements from workers' compensation boards across Canada, ensure their submission for approval, and follow up on payments.
- Receive medical invoices (consultations, assessments) and invoices from external partners, ensure approval, and follow up on payments.
- 3 to 5 years of experience in a similar role
- A college diploma in Occupational Health and Safety, Administration, or a related field
- Strong professional communication skills when interacting with regulatory bodies (CNESST, regional organizations, etc.)
- Natural ease with the Microsoft Office Suite
- Excellent organizational skills for filing, opening, and managing workplace accident files
- RRSP with up to 5% employer matching
- Hybrid work model for corporate roles
- Employee stock ownership program
- Career growth through real development opportunities
- Transit pass reimbursement - get to work for free
- Minimum 4 weeks of vacation from day one