Associate Director, US Securities Settlements
Royal Bank of Canada View all jobs
- Toronto, ON
- Permanent
- Full-time
- Responsible for overall team results as measured through established service partner agreements, employee opinion surveys, and various other formal and informal conduits.
- Develops and monitors service quality, dealing with service partner/client service issues in a professional manner
- Uses effective communication skills to ensure employees are well informed relative to goals, objectives and achievements
- Acts as an advisor to the department/function and fills in coverage caps when required
- Builds and leverages relationships with business partners/service providers
- Proactively assess obstacles and identifies opportunities to improve overall team performance
- Actively engages in testing and verification of routine system upgrades, BCP processes, and regulatory initiatives
- Ensures adherence of operations risk policies as outlined in policies, procedures, standards and guidelines instructions and ensures processes and controls are in place to
- People, and process decisions are made within framework of COO Group Management delegations
- Input, suggestions, and recommendations on an array of topics are made to senior levels within COO Group and Capital Markets including, but not limited to, people, process, and technology considerations
- Securities settlements leadership team
- Downline management team
- Business and functional partners
- Depository and clearing house relationship management as well as 3rd party vendors
- Clients, counterparts, and regulators
- Post-secondary education or equivalent
- FINRA Series 99
- RBC Learning mandated courses
- Ability to manage people and processes
- Strong communication skills
- Ability to follow appropriate escalation channels when necessary
- Ability to work independently and to solve problems using knowledge and experience
- Understanding of the various functions within the department, the procedures and processes, and the risks that need to be monitored
- Strong computer skills
- Strong knowledge of USD securities settlements and clearing depositories
- Strong knowledge of internal trading, operations, and accounting systems
- Securities settlement and clearance experience
- Operational risk awareness