Inside Sales Representative - Remote
Kal Tire
- Vernon, BC
- $14,000 per year
- Permanent
- Full-time
- Create and maintain business relationships with customers.
- Identify decision makers within targeted leads to begin sales process.
- Penetrate all targeted accounts and radiate sales from within client base.
- Collaborate with Admin Support team members to determine necessary strategic sales approaches.
- Make outbound follow-up calls to existing clients via telephone and email cross-sell and up sell as well as drive new membership growth.
- Handle inbound prospect calls and convert into sales, new members or pass qualified leads to other team members.
- Prepare and track weekly sales plans, including customer contacts, quotes and prospects.
- Overcome objections of prospective customers.
- Emphasize product/service features and benefits, quote prices and create Work Orders in backend systems.
- Understand customers' needs and develop sales opportunities.
- Answer customer's questions and offer professional support regarding their business needs.
- Create and maintain a database of current and potential customers.
- Stay informed about competitors strategies, products and services.
- Where necessary, support marketing/sales efforts such as trade shows, exhibits, and other events.
- Provide information about company products and services, charges, service conditions, and service availability.
- Ensure the products recommended meets the vehicle requirements and safety necessities.
- Recommend products from Kal Tire core product line.
- Suggest service and maintenance options for long term vehicle safety and reliability.
- Minimum 1 years' inside sales experience
- Inside sales experience (preferably phone or remote sales)
- Experience working with CRM or customer database systems
- Diplomatic and professional approach
- Customer orientated, adaptable and responsive to different customer inquiries
- Proficient computer skills and ability to work with multiple applications at a time
- Solid communication skills
- Results focused
- Valid drivers license required. Customer service experience
- Tire industry experience
- Grade 12 or equivalent
- Open availability to cover shifts during operational hours which will include early morning, evening and potentially weekends.
- Some travel will be required (approximately 3-4 times per year), primarily within Canada, possible for US.
- Ability to work remotely/work from home setup
- The target compensation for this role is in the range of $46,600-$48000 annual salary + up to $14,000 annual variable pay (pro-rated based on start date)
- Competitive compensation package
- Comprehensive medical and dental benefits
- Employee Assistance Program
- Defined contribution pension plan and a group RRSP/DPSP matching program
- Discount on tires and mechanical services
- Flexible hybrid work policy/ Opportunity to work remotely
- Positive work culture, opportunities for growth and development, and work-life balance.
- Opportunities for professional development, such as training programs, mentorship, and tuition reimbursement.