
Digital Learning Manager
- Mississauga, ON
- Permanent
- Full-time
- Lead local strategic Learning and Content Management Systems (LCMS) transformation and evolution that further enhances AZC’s modern learning approach.
- Supervise local administrative, maintenance, and governance needs for the LCMS.
- Design and develop a robust digital learning strategy using innovative technologies to drive efficient learning experiences.
- Elevate team digital mastery for remote digital facilitation and recommend technology for maximum engagement.
- Provide user training and guidance to optimize digital learning technologies and platforms.
- Partner with the Commercial Innovation team to deliver impactful learning experiences.
- Maintain relationship with the Global Learning Excellence team for digital learning strategies.
- Track key performance indicators using qualitative data/metrics to measure impact.
- Create performance reports and impact maps regularly.
- Oversee content localization process for learning assets.
- Develop and maintain relevant SOPs related to learning system processes.
- Report and maintain monthly compliance and learning completion scorecard for audit purposes.
- Model AZ values and behaviors consistent with organizational culture.
- Demonstrate entrepreneurial mindset by leveraging in-house resources and managing third-party suppliers.
- Bachelor's degree in adult education, learning instructional design, instructional technology, or related field
- Relevant experience with adult e-learning design principles
- Minimum of 3 years of instructional design, e-learning, and mobile design experience
- Minimum of 2 years of experience using an LMS and SCORM-related tools
- Strong understanding of digital, virtual, and experiential learning best practices
- Experience in the pharmaceutical or healthcare sector is a plus
- Bilingualism is preferred
- Builds strong relationships and networks; collaborates effectively and challenges constructively
- Demonstrates a continuous improvement mindset and thinking agility
- Ability to manage multiple projects, plan tasks, and implement them effectively
- Inspires others and influences without authority using strong communication skills
- Embraces and leads change; helps others navigate through ambiguity