Manager, Facilities
Dynacare
- Brampton, ON
- Permanent
- Full-time
- Join an award-winning "Top Employer" with meaningful and impactful career opportunities
- Access a health and wellness benefits program that supports you and your loved ones
- Grow and thrive with a dynamic, successful company through internal mobility opportunities
- Invest in your future through RRSP match benefits and an employee stock purchase program
- Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
- Subject matter expert - Responsible for the technical functioning of the Facility; ensure appropriate processes and equipment are in place and assists in developing new processes or changes.
- Advanced HVAC, Electrical, Mechanical, Civil, and Plumbing knowledge
- Mission critical facilities - Generators, UPS, CRAC units, and associated MEP equipment
- Critical and non-critical Building Operations, maintenance and repair
- Workplace strategy o Construction and Project Management
- Compliance focused - lead local compliance with all building codes and requirements.
- Building, fire, environment, health and safety, and lab regulations, codes and standards.
- Establish, monitor, measure and report Laboratory Facilities performance metrics; analyze and identify issues impacting operational performance and establish initiatives for continuous improvement.
- Lead AODA requirements for buildings
- Manage local environment, health, safety and security protocols
- Co-lead local Joint Health and Safety committees
- Lead fire and evacuation committees where required and ensure appropriate training
- Lead spill response ensuring equipment, communications and processes are in place
- Management of onsite life-safety and emergency equipment
- Lead security of perimeter and access
- Develop, implement and review control mechanisms and processes to ensure compliance to policies, standards, regulatory requirements and Dynacare requirements and to ensure mitigation of risks
- Customer service - Be inclusive and encourage trust and open communication by addressing staff concerns and inquiries.
- Development of internal service level agreements
- Maintain adequate parts inventory and order items as necessary to ensure on time solution
- Monitors quality - coordinate system repairs and monitors system performance (Lab and LHSC, Corporate offices) such as chemical disposal, HVAC
- Vendor management - assess and monitor performance and be solutions focused such as contracting out landscaping and snow removal services
- Lead RFPs and establish a network to support the operation
- Assist with the communication of information in a concise and timely manner to all staff regarding policy and facility changes and other pertinent issues
- People leadership - oversee and supervise team of maintenance employees to provide appropriate coverage for a 24-hour operation;
- Manage department requirements; this includes staffing, training, performance evaluation, coaching and recognition.
- Operations planning - manage the departmental business planning and goal development process, including developing and executing a one-year business plan.
- Process and engineering approach - establish po-active preventative maintenance
- Financial knowledge - coordinate capital projects and procurement required for facilities and ensure change management and financial controls are in place
- Experience in Implementation of Help Desk Ticketing systems, Computerized Maintenance Management Systems (CMMS), Computer Assisted Facility Management Systems (CAFM) and Building Automation Systems (BMS)
- Capability to understand the scientific and technical functioning of the Operational and Clinical Departments - read and interpret blue prints and technical drawings, utilize CAD, VISIO, Microsoft Project, and Excel
- Advanced experience in facility business continuity and emergency preparedness planning and execution.
- Advanced knowledge in complex industrial laboratory building infrastructure and related systems
- Superior demonstrated understanding of the principles and processes for providing customer service skills, including strong written and oral communications with the goal of exceeding quality standards for services
- Strategic and pro-active thinker, lean, reliability-centred approach to trouble-shooting and problem solving
- In-depth knowledge of management reports
- Full proficiency with MS Office Suite (including Word, Excel, PowerPoint, Outlook)
- Experience in applying project management principles and techniques
- Ability to effectively manage constraints and competing priorities; ability to multi-task and demonstrated success in both
- Strong decision-making ability to effectively manage constraints and competing priorities
- Develop and nurture a culture of health and safety, security, quality, environmental stewardship, service, performance, innovation, adaptiveness and consistency
- Capacity to effectively communicate to the management and executive teams
- Effective time management skills
- Leadership skills - seasoned professional with strong leadership acumen, including experience in mentoring and coaching individual and teams