Senior Analyst, Air Canada Partnerships

American Express

  • Toronto, ON
  • Permanent
  • Full-time
  • 1 day ago
At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a member of the Co-Brand team, you will be responsible for the day-to-day management of the Air Canada Card portfolio, along with associated services, benefits and capabilities. You will continually develop and hone your marketing skills, analyzing data and extracting insights to inform product strategy and campaign development, and using the power of partnerships to deliver differentiated cardmember value.The role of Senior Analyst, Air Canada Partnerships is rich and diverse, providing opportunity to grow, develop and partner with stakeholders throughout the organization. If you possess a customer-centric mindset, a passion for innovation and thrive when working with partners, this role is for you!Portfolio Management & Strategy
  • Manage the day-to-day and long-term performance of the Air Canada Card portfolio, including P&L analysis, KPI tracking and growth forecasting.
  • Support the development of portfolio strategy including new marketing programs, cardmember engagement initiatives, etc.
  • Collaborate with internal and external partners in the development of cardmember programs and communication.
Product Marketing & Acquisition
  • Lead end-to-end acquisition strategy on the Air Canada Card portfolio across including targeting and campaign management.
  • Leverage data and customer insights to deepen cardmember engagement throughout product lifecycle.
  • Understand customer and competitive trends by carrying out periodic competitive and qualitative assessments and providing commentary on findings.
Partner & Stakeholder Management
  • Work effectively cross-functional teams to deliver enhanced efficiencies, processes, services and Cardmember experiences (Servicing, Legal, Compliance, Risk, Tech, etc.)
  • Maintain strong relationships with internal and external partners to align on shared goals and drive collaboration.
  • Prepare and deliver regular business updates, performance reviews and strategic recommendations to leadership and partners.
Minimum Qualifications
  • University Degree (preferably Business/Marketing) with minimum 2-3 years of product management or marketing work experience.
  • Proficiency in MS Office, notably Excel, Word and PowerPoint.
  • Experience developing partnerships and managing relationships
Preferred Qualifications
  • Proven self-starter with a demonstrated ability to take initiative, drive results and champion a project from conception through implementation and evaluation.
  • Proven ability to analyze data sets; demonstrate critical thinking and problem-solving skills.
  • Strong oral and written communication skills; emphasis on proposal development and the creation/delivery of effective presentations.
  • Proven ability to lead change and set priorities, with capacity to be flexible and adapt with new opportunities.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”). If you have a disability and need accommodation, please speak with the Recruiter for more information.Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

American Express